Support Services Coordinator

3 weeks ago

Ballarat, Victoria, Australia Melba Support Services Full time

At Melba Support Services, we are seeking a highly skilled and dedicated Support Services Coordinator to join our team. This role is responsible for managing and responding to enquiries related to services offered by our organisation.

The ideal candidate will have previous experience working in reception, customer service or a similar role, and be proficient in Microsoft Office Suite. They will also possess strong interpersonal and communication skills, as well as the ability to handle multiple activities and prioritise tasks.

The Support Services Coordinator will be responsible for ensuring a welcoming reception area, managing mail, meeting rooms, clerical tasks, and office supplies. They will also handle inquiries professionally, providing accurate information and directing them to the appropriate departments.

Additionally, the Support Services Coordinator will maintain a confidential database of inquiries and prepare reports on trends and client needs. They will collaborate with departments for accurate information, participate in training, and coordinate maintenance efforts.

Requirements for this role include a current NDIS Worker Screening and Working with Children Check, as well as the ability and relevant driver's license to perform travel as required. The successful candidate will also be required to comply with OHS&W regulations, legislation, and Policies and Procedures.

Benefits of working with Melba Support Services include a supportive and collaborative culture, onsite parking, and access to Not-for-Profit Salary Packaging. We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect.

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