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Ticketing Coordinator

4 weeks ago


Melbourne, Australia Tennis Australia Full time

At Tennis Australia (TA) plans are underway to deliver our summer of tennis for 2024 The Australian Open will be back and we’re looking for a Ticketing Coordinator to join our team until the first week of February 2024.

About the role
- Reporting into the _
- Manager of Ticketing_
- , in this role you will:_
- Utilise systems and software such as Archtics (Ticketmaster Ticketing System), and all MS Office programs with a particular emphasis on Excel and Powerpoint
- Assist with management of ticketing inventory for internal stakeholders
- Coordinate the processing of payments and ticket orders and requests, as well as manage all relevant administrative activities
- Process ticketing requests and invoices for internal stakeholders such as Board Members, Partners and other TA departments
- Respond to customer queries, requests and complaints in a professional and timely manner
- Supervise areas & events throughout January, and provide onsite event team support as required

About you
- What you will bring to the role:_
- Previous experience with a ticketing system
- Exceptional communication skills (both written and verbal) as well as the ability to work within a team
- Strong organisational skills with the ability to remain calm under pressure
- Sound knowledge of sporting events and of the MS Office Suite
- The ability to work autonomously and act proactively when problem solving
- You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

What’s in it for you?
- Career development with a range of formal education and on the job training opportunities
- Monthly health & wellbeing activities through our Serving Your Health program
- Flexible working practices & free car parking when onsite

To Apply
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

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