Strategic Partnerships Manager

4 days ago

Sydney, Australia Ray White and Loan Market Full time

**Who are we?**

Loan Market Group is the largest and fastest-growing mortgage brokerage aggregator in Australasia. Proudly family-owned and led, it was founded in 1994 by Sam White and is part of the White Family Group of companies comprising Loan Market, PLAN Australia, Choice Aggregation Services, FAST, Home Now, Nodifi and Ray White. There are 8,000+ mortgage brokers that makeup Loan Market Group in Australia, New Zealand and Indonesia who collectively settled over $9.7 billion in its first combined month of operation (March 2021).

We're not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We're a big company with a start-up attitude. Our success is based on hiring outstanding people and accepting nothing less than being the best at what we do. Our people describe the atmosphere as open, passionate and results-oriented. The fact that our business grows significantly each year drives us as we are part of something special and the opportunities are endless.

**Mission**:
To deliver exceptional business support working directly with our larger broker group executives and operational/compliance managers across Australia as well as with our Plan Australia, Choice Aggregation and FAST Partnership Managers who look after the brokers in these businesses.
- Working to deliver OKRs and strategic initiatives, including migration to MyCRM, embedding

MyCRM within broker businesses, lender panel engagement, delivering outstanding broker

experience, and supporting strategic initiatives.
- Working across LMG to deliver good outcomes for PCF brokers, including across the relevant

functional areas such as, events, communications, commissions, accreditations, onboarding

and reporting.
- To meet these goals the role will be required to work effectively with key partners (operations

manager/CEO/Compliance managers etc) of strategic partners and Partnership Managers. As

well as more broadly across LMG and the functional areas, building strong relationships and

delivering outcomes for Broker Groups and the business.

**Duties and Responsibilities**:
Reporting to Head of Strategic Partnerships, the role requires execution of the following tasks:

- Assistance in the development, delivery and coordination of Strategic Partners face to face and

digital events on a National, State and local level
- Assist to establish and coordinate white label and asset finance training and education events

for Strategic Partners and their brokers
- Work closely with local partnership managers to ensure a consistent delivery of aggregation services to Strategic Partners brokers
- Develop and grow revenue opportunities
- Assist in developing and maintaining Strategic Partner CVP and recruitment proposal pack
- Supporting the PCF team and Strategic Partners to meet compliance requirements, via the ACL

support program, BLSSA, QED and relevant changes to regulation and systems. Engaging

Strategic Partners to ensure they understand new regulation and any brokers within their groups

who need assistance
- Supporting the PCF leadership team with reporting, presentations and other administrative

tasks as required.
- Actively engage across LMG and the functional areas to build strong relationships and deliver

on PCF OKRs and strategic initiatives.
- Work on initiatives that make a clear and demonstrable contribution to key episodes for brokers,

including, initiatives around ‘save you time’ and ‘keep you safe’ and ensure Strategic Partners

have the same message for their brokers
- Represent PCF across change initiatives and process improvements across the group and

functions.
- Deliver business improvement within PCF to adapt and adjust to meet broker expectations and

business performance outcomes.
- Working across the Loan Market Group to maximise revenue and strategic value, become ONE

company.
- Build trust and long term relationships with brokers, lenders and across the industry
- Assistance in migration success to MyCRM of all Strategic Partners

**Qualifications, Knowledge, Skills and Experience**:
To be successful in this role, you will have a positive “can do” attitude and a willingness to contribute as required to ensure the team’s success. You will have a minimum of 5 years in the broker industry in a fast paced and challenging environment.

You will have attention to detail, strong written and verbal communication skills, outstanding customer service orientation and enjoy the challenge of working to deadlines.

In return, you will be working in a growing financial services company with a unique culture and a

passionate team, a service focus that starts right at the top and genuine recognition for hard work.

**Why work for us?**
- We have a culture of curiosity that includes an annual company-wide Curiosity Day where staff are encouraged to present new ideas
- We are a remote-friendly organisation, which means we encourage our teams to work where they can do their b

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