Visitor Services Officer

3 weeks ago

Melbourne, Australia Employment Hero Full time

Key accountabilities

1. As the first point of contact with visitors to MAAS, provide services and information regarding

the programs, exhibitions and facilities available to ensure a consistent and first-rate

experience for all.

2. Deal with first level enquiries and issues and, where necessary, competently direct visitors to

appropriate sources for further or more detailed information.

3. Provide services in the operational areas of ticketing, including selling tickets and

memberships, processing bookings, handling cash and reconciling takings.

4. Support MAAS programming and special events by performing tasks such as tours, ushering,

assisting in the delivery of public programs, the general set-up of spaces, light cleaning and

basic maintenance of activity spaces.

5. Be responsible for enforcing regulations and procedures governing the protection of public

areas and exhibits, the safety and security of visitors and staff.

6. Maintain and update manual and computerised information systems associated with visitor

services processes and systems. Assist where required with visitor evaluation projects

including data collection and visitor observations.

7. Complete any ad hoc duties as required.

  • Visitor Services Officer

    2 weeks ago

    Melbourne City Centre, Victoria, Australia State Library of Victoria Full time

    Are you a customer service champion, passionate about helping people and doing so with a smile? Work in a landmark building in convenient CBD location 1 Full and 1 part time (minimum 30.4 h/PW) opportunities availableAbout the LibraryState Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world.We...

  • Visitor Services Officer

    2 weeks ago

    Melbourne City Centre, Victoria, Australia State Library of Victoria Full time

    Are you a customer service champion, passionate about helping people? Do you enjoy greeting the community with a smile? Work in an iconic building in one of Melbourne's most recognisable landmarksAbout the LibraryState Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world.We believe in the power of...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Occupation: Customer Service/Call Centre Reference: VG/MV/8009 M Australia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and Mandarin Visitor Engagement Officer Australia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and MandarinABOUT...

  • Visitor Services Officer

    2 weeks ago

    Melbourne City Centre, Australia State Library of Victoria Full time

    Are you a customer service champion, passionate about helping people? - Do you enjoy greeting the community with a smile? - Work in an iconic building in one of Melbourne's most recognisable landmarks! About the Library State Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world. We believe in the...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Occupation: Customer Service/Call CentreReference: VG/MV/8009 MAustralia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and MandarinVisitor Engagement OfficerAustralia's largest public museum organisation is seeking a Visitor Engagement Officer todelivery of tours in English and MandarinABOUT...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State Of Victoria Full time

    Job Function: Customer Service / Call Centre Work Type: Casual/Temporary About this role Visitor Engagement Officer Australia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and MandarinABOUT MUSEUMS VICTORIA: Museums Victoria cares for the State scientific and cultural collections, providing...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State Of Victoria Full time

    Job Function: Customer Service / Call CentreWork Type: Casual/TemporaryAbout this role Visitor Engagement OfficerAustralia's largest public museum organisation is seeking a Visitor Engagement Officer todelivery of tours in English and MandarinABOUT MUSEUMS VICTORIA:Museums Victoria cares for the State scientific and cultural collections, providing visitor...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Occupation:Customer Service/Call CentreReference:VG/MV/8009MAustralia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and MandarinVisitor Engagement OfficerAustralia's largest public museum organisation is seeking aVisitor Engagement Officer todelivery of tours in English and MandarinABOUT MUSEUMS...

  • Visitor Experience Officer

    2 weeks ago

    Melbourne, Victoria, Australia Royal Botanic Gardens Full time

    Opportunity to work at an iconic Victorian landmark and be part of Lightscape 2023 event Two parttime opportunities working Wednesday Sunday from 14 June 6 August 202 Working approximately 15 hours per weekAbout the RoleLightscape presented by Royal Botanic Gardens Victoria and Sony Music Entertainment Australia, is a 2km journey of light and sound through...

  • Visitor Engagement Officer

    2 weeks ago

    Melbourne, Victoria, Australia State of Victoria Full time

    Job Function: Customer Service / Call CentreWork Type: Casual/TemporaryAbout this roleVisitor Engagement OfficerAustralia's largest public museum organisation is seeking aVisitor Engagement Officer todelivery of tours in English and MandarinABOUT MUSEUMS VICTORIA:Museums Victoria cares for the State scientific and cultural collections, providing visitor...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Full time

    Work at an iconic Victorian landmark - Ongoing, full-time (Sunday to Thursday) - South Yarra location Who We Are Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne. What You'll Do The Visitor Experience Officer is responsible for...

  • Visitor Services Officer

    2 weeks ago

    Melbourne, Australia State Library of Victoria Full time

    Location: Melbourne | CBD Job type: Casual Organisation: State Library of Victoria **Salary**: $56,834 - $64,911 Occupation: Information Management Reference: VG/SLV/EXP/1788351 State Library Victoria is Australia’s oldest public library, and one of the first free public libraries in the world.?? At State Library Victoria, we believe that access to...

  • Visitor Experience Officer

    2 weeks ago

    Melbourne, Australia City of Melbourne Full time

    **Showcase your outstanding customer service skills and expertise in all things Melbourne and Regional Victoria in this role.**: - **2 x Permanent Part Time Opportunities available (each role is 19 hours per week) based in the Visitor Centre and Cooks' Cottage in Fitzroy Gardens.**: - **$60,501.00 (Pro-rated for part-time) + 11% Superannuation** **About...

  • Visitor Engagement Officer

    1 week ago

    Melbourne, Australia Museum Victoria Full time

    Location: Melbourne | CBD Job type: Casual Organisation: Museum Victoria **Salary**: $56,834 - $64,911 Occupation: Customer Service/Call Centre Reference: VG/MV/8009M Australia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and Mandarin **Visitor Engagement Officer** Australia's largest...

  • Visitor Engagement Officer

    1 week ago

    Melbourne City Centre, Australia Museums Victoria Full time

    Australia's largest public museum organisation is seeking a Visitor Engagement Officer to delivery of tours in English and Mandarin **ABOUT MUSEUMS VICTORIA**: Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks,...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Full time

    Opportunity to work at an iconic Victorian landmark and be part of Lightscape 2024 event in South Yarra - Part time, Fixed term - Wednesday - Sunday (10am - 3.30pm), 5 June 2024 - 11 August 2024 What You'll DoLightscape presented by Royal Botanic Gardens Victoria and Sony Music Entertainment Australia, is a 2km journey of light and sound through Melbourne...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Full time

    Opportunity to work at an iconic Victorian landmark and be part of Lightscape 2024 event in South Yarra - Part time, Fixed term - Wednesday - Sunday (2pm - 5pm), 7 June 2024 - 4 August 2024 What You'll DoLightscape presented by Royal Botanic Gardens Victoria and Sony Music Entertainment Australia, is a 2km journey of light and sound through Melbourne...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Royal Botanic Gardens Victoria **Salary**: $65,611 - $72,483 Occupation: Customer Service/Call Centre Reference: VG/421917_A - **Work at an iconic Victorian landmark**: - **Ongoing, part-time (Friday - Saturday, 7.6 hours per day)**: - **South Yarra location** **Who We...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Victoria Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Royal Botanic Gardens Victoria **Salary**: $66,923 - $73,932 Occupation: Hospitality and Tourism Reference: VG/422072_A - Opportunity to work at an iconic Victorian landmark and be part of Lightscape 2024 event in South Yarra - Part time, Fixed term - Wednesday - Sunday (10am...

  • Visitor Experience Officer

    3 weeks ago

    Melbourne, Australia Royal Botanic Gardens Victoria Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Royal Botanic Gardens Victoria **Salary**: $66,923 - $73,932 Occupation: Hospitality and Tourism Reference: VG/422073_A - Opportunity to work at an iconic Victorian landmark and be part of Lightscape 2024 event in South Yarra - Part time, Fixed term - Wednesday - Sunday (2pm -...