Administration Officer Level 3

6 days ago

Sydney, New South Wales, Australia NSW Health Full time

  • Make a real impact in patient care every day

  • Work in a dynamic, supportive hospital team

  • Develop strong admin and health sector skills

Support clinic operations, assist patients, manage bookings, and drive admin efficiency. Make a difference every day. Apply Now

Employment Type: Permanent Full Time
Position Classification:Administration Officer Level 3
Remuneration: $ 68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location:Westmead Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.

  • Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs

  • Offers primary, secondary, and tertiary health care

  • Supports over a million residents in the Greater Western Region

  • Committed to innovation and patient centered care

  • Strong focus on collaboration and respect in service delivery

  • Empowering teams to make a lasting impact

What you'll be doing
In this role you'll be part of a fast-paced clinic team, providing vital admin support to ensure smooth day-to-day operations and excellent patient service.

  • Managing appointments and patient bookings

  • Supporting clinic operations efficiently

  • Delivering excellent customer service

  • Maintaining accurate waitlists and records

  • Assisting with Medicare billing and revenue processing

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

  • Proven extensive clerical experience in a busy reception/customer service position.

  • Evidence of high level verbal and written communication skills with excellent interpersonal skills

  • Ability to work independently and also as part of a multidisciplinary team

  • Expertise in computer skills, proficiency in the use of Microsoft Office and Client/Patient Management Systems

  • Proven high level organisational skills including the ability to problem solve, prioritise workload, multi-task and meet deadlines

  • Demonstrated ability to identify issues of relevance, sensitivity and confidentiality and knowing when to escalate matters of importance and/or urgency.

Requisition ID: REQ601644
Applications Close: 7th September 2025

Need more information ?

  • Discover more about theapplication process.

  • Review the detailed Position Descriptionfor insights into role requirements and criteria.

  • Explore theselection process,employment checks,outcomes and notifications.

  • For inquiries about the role, contact Trudy Darling on Trudy.Darling@health.nsw.gov.au.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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