Claims Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $90,000 - $120,000
Job Description

As a professional with experience in managing all stages of claims, you will be responsible for overseeing the entire claims process. This includes reviewing policies to determine the type and validity of cover, date of risk commencement, quantum of insured benefit, and claim eligibility.

You will develop tailored management strategies for each claim and engage external medical, legal, vocational, and forensic vendors to act on our behalf. A continuous improvement mindset is key to success in this role.

Key aspects of this job include:

  • Assessing complex information to make fair, consistent decisions on claim outcomes.
  • Interpreting policy terms to ensure accurate and compliant claim assessments.
  • Managing multiple claims and deadlines efficiently, ensuring timely progression and resolution of cases.
Required Skills and Qualifications

To succeed in this role, you will require:

  • Experienced in managing all stages of claims, with a focus on retail income protection.
  • Ability to assess complex information, interpret policy terms, and make fair, consistent decisions on claim outcomes.
  • High-level attention to detail to ensure accuracy when reviewing documents, medical reports, and policy information.
  • Strong knowledge of medical terminology or training in an allied health or medical-related field.
  • Excellent problem-solving skills to resolve complicated cases, overcome obstacles, and find practical solutions.
  • Exceptional verbal and written communication skills to effectively communicate with claimants, medical professionals, and internal stakeholders.
Benefits

At our organization, you will enjoy a range of benefits including:

  • 5 weeks of annual leave for permanent staff through our leave initiative.
  • Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
  • Access to wellbeing programs to stay healthy and feel healthier.
  • Award-winning training programs to support your development and career growth.
Others

We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, please let us know at the time of your application.

This is a great opportunity to join a values-driven global organisation and contribute to making a tangible difference in the lives of our customers and the community.

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