Call Centre Sales Team Leader

3 days ago

Adelaide, South Australia at Full time

Add expected salary to your profile for insights

Are you a driven leader who thrives in a fast-paced, sales-focused environment? Returnify is seeking a passionate and experienced Call Centre Sales Team Leader in Norwood, Adelaide to take our outbound sales team to the next level.

About Returnify

Returnify is providing everyday Australians to take control of their finances. We're a fast-growing company that values innovation, empathy, and outstanding service.


The Role

As a Sales Team Leader, you'll be at the heart of our call centre operations, responsible for:

Leading, coaching & motivating a team of 12 outbound appointment setters (warm leads)

Driving performance through KPI management & continuous improvement strategies

Ensuring every customer interaction is handled with professionalism & care

Managing escalations & supporting team problem-solving

Reporting on performance and sharing actionable insights with the call centre manager

Assisting in the recruitment, onboarding, and training of new staff

What You Bring

Previous leadership experience in an outbound call centre or sales environment

Strong coaching and mentoring skills with a proven track record of hitting team targets

Excellent communication, motivation, and conflict resolution skills

Adaptability in a fast-changing environment with a proactive, solutions-focused mindset

Experience implementing new ideas, tools, or technologies to lift team performance

What We Offer

Competitive base salary + performance-based incentives

A supportive and collaborative culture that recognises achievement

Career progression opportunities as we continue to expand

Fun reward & recognition initiatives to celebrate your wins

Ready to Step Up?

If you're a proven sales leader who loves driving results and bringing out the best in your team, we want to hear from you

Salary match Number of applicants Skills match

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Call Centre Operations Manager

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $90,000 - $110,000

    Job Description:As a seasoned call centre leader, you will oversee the operations of multiple centres across South Australia, Western Australia and the Northern Territory.Your role will be to motivate, coach, and inspire teams to deliver exceptional customer service and drive sales by providing ongoing support, training, direction, and feedback.Competitive...

  • Call Centre Operations Director

    16 hours ago

    Adelaide, South Australia beBeeLeadership Full time $120,000 - $150,000

    Job Overview:We are seeking an experienced leader to oversee the operations of two call centres across South Australia, Western Australia and the Northern Territory.Develop and implement strategies to drive sales growth and enhance customer experience.About the Role:As a Regional Call Centre Manager, you will lead high-performing teams in a fast-paced,...

  • Sales Centre Team

    4 weeks ago

    Adelaide, South Australia Kingfisher Bay Resort Full time

    Sales Centre Team Based in Adelaide, Cape Jervis OR Kangaroo IslandJoin An Award Winning Tourism And Transport CompanyTraining and Development opportunities providedHave a passion for South Australian Tourism?Experienced in customer service?Looking for an exciting new work environment?We encourage you to applyAbout The RoleThe Sales Consultant is a 'Customer...

  • Unlock Your Leadership Potential as a Regional Call Centre Manager

    3 days ago

    Adelaide, South Australia beBeeCallCentreManagement Full time $90,000 - $120,000

    Regional Call Centre Manager Job OverviewThis senior role involves overseeing the day-to-day operations of call centres, ensuring seamless communication with customers and driving sales growth through effective team leadership.

  • Dynamic Outbound Sales Leader

    3 days ago

    Adelaide, South Australia beBeeLeadership Full time $100,000 - $120,000

    Job DescriptionWe are seeking a dynamic outbound sales leader to join our team. As a key member of our call centre operations, you will be responsible for leading and motivating a team of 12 outbound appointment setters.Your primary objective will be to drive performance through KPI management and continuous improvement strategies. You will ensure every...

  • Emergency Call Centre Specialist

    2 weeks ago

    Adelaide, South Australia beBeeEmergency Full time $50,000 - $70,000

    Job Title: Emergency Call HandlerYour role is to provide efficient and accurate connection of calls to emergency services as requested by customers.About the RoleThis position involves connecting all emergency calls to Police, Fire or Ambulance and providing a consistent and high quality service standard to our customers.Connect emergency calls efficiently...

  • Sales Team Growth Manager

    19 hours ago

    Adelaide, South Australia beBeeLeadership Full time $120,000 - $150,000

    We are seeking an experienced sales professional to lead our outbound sales team. As a Sales Team Leader, you will be responsible for driving performance and growth through KPI management and coaching.Develop strategies to enhance customer interactions and ensure professionalism and care in every interaction.Manage escalations and support team...

  • Automotive Service Centre Leader

    2 weeks ago

    Adelaide, South Australia beBeeLeadership Full time $90,000 - $95,000

    Job Title: Store ManagerWe are seeking an exceptional leader to drive our service centre forward.Job Description:As a Store Manager, you will be responsible for leading your team to meet Key Performance Indicators (KPIs) and exceed sales targets. You will nurture strong relationships with customers, clients, and suppliers, while monitoring and reporting KPIs...

  • CASTING CALL

    3 weeks ago

    Adelaide, South Australia Carbar Holdings Pty Full time

    CASTING CALL (Kinda): Sales Legends WantedAdd expected salary to your profile for insightsCASTING CALL (Kinda): Sales Legends WantedForget what you know about "Just another sales job". We are not after robots in ties. We want personality, passion & people-people who can sell cars like they were born on four wheels.THE GIG: You will be helping customers find...

  • CASTING CALL

    4 weeks ago

    Adelaide, South Australia Carbar Holdings Pty Full time

    CASTING CALL (Kinda): Sales Legends WantedAdd expected salary to your profile for insightsCASTING CALL (Kinda): Sales Legends WantedForget what you know about "Just another sales job". We are not after robots in ties. We want personality, passion & people-people who can sell cars like they were born on four wheels.THE GIG: You will be helping customers find...