Call Centre

8 hours ago

Adelaide, South Australia Halcyon Knights Pty Ltd Full time $45,000 - $60,000 per year
  • 9:00am - 5:00pm, 7-day roster
  • 4 weeks initially, with potential extension to 6 months
  • Government Role - No Sales Targets or KPIs

We're urgently seeking several Call Centre Operators for an immediate start for a State Government department located in the CBD. This offers the opportunity to contribute to meaningful public service work in a fast-paced yet supportive environment.

About the Role

You will be handling a mix of inbound and outbound calls, providing information, support, and assistance. This is not a sales role - there are no KPIs. Some administrative tasks will also form part of your daily duties.

Key Details

  • Immediate start required
  • Full-time hours: 9:00am - 5:00pm across a 7-day rotating roster
  • Initial 4-week contract, with the potential to extend up to 6 months
  • If you can only work weekends or during the week, please specify this in your application.  People who can work preferably throughout the week will be highly regarded.

Essential

  • Genesys system experience
  • Call centre experience - inbound/outbound
  • Comfortable working on a 7-day rotating roster
  • Strong communication and problem-solving skills
  • Basic administration and data entry capabilities
  • A current (or recently obtained) Police Check is essential (issued within 12 months)
  • Reliability, professionalism, and a strong work ethic

Please send through your updated resume in word format by applying for the "link" provided. Only shortlisted candidates will be contacted.

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