Salesforce Business Analyst

3 days ago

Sydney, New South Wales, Australia Talenza Full time
Salesforce Business Analyst - HealthcareOverview

Organisation: Join an established Salesforce partner, highly recognised in the industry for their specialization in Health and Public sector engagements. They operate across Australia in the enterprise space and are on a continued growth trajectory with many projects in progress.

Role

As a Salesforce Business Analyst, you will bridge the gap between clients' business needs and technology solutions. You will analyse, design, and implement Salesforce solutions to enhance business processes and achieve organizational objectives within an agile environment. You will be working in established squads with architects and developers.

Responsibilities
  • Plan, organize, and facilitate workshops to gather requirements and drive innovation, capturing outcomes accurately.
  • Proactively identify opportunities for process improvement and propose creative solutions to address business challenges.
  • Craft user stories with clear acceptance criteria, collaborating with development teams for accurate implementation.
  • Adopt a research-oriented mindset to understand customer journeys and pain points, visualizing and communicating customer journey maps effectively.
Qualifications
  • 5+ years business analyst experience in large environments
  • Salesforce certifications highly advantageous
  • Healthcare/ Financial services experience highly advantageous
  • Experience with agile project management tools (eg. Jira, Confluence, Trello, Azure Devops)
  • Experience in working within highly complex, multi-stream and integrated environment
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Analyst, Consulting, and Information Technology
Industries
  • Technology, Information and Internet
Compensation

Base pay range: A$750.00/daily - A$850.00/daily

Location

Sydney, New South Wales, Australia

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