Salesforce Business Analyst

5 days ago

Sydney, New South Wales, Australia CareCone Group Full time $104,000 - $130,878 per year

Role: Salesforce Business Analyst

Location: Sydney

Job Description:

Key Responsibilities

● Engage with business stakeholders to gather, document, and prioritize requirements.

● Translate business processes into detailed
user stories
, acceptance criteria, and functional designs.

● Analyze and recommend solutions leveraging
PSS data models
,
Experience Cloud portals
,
FSL scheduling
, and
Salesforce Shield security features
.

● Support solution architects and developers with clarifications during design and build.

● Conduct system demos, UAT support, and training sessions with business users.

● Ensure solutions comply with
public sector standards
, security, and governance requirements.

● Act as a liaison between technical teams, business units, and end users.

Required Skills & Experience

● 8-10+ years of Salesforce Business Analyst or Consultant experience.

● Hands-on knowledge of
Public Sector Solutions
and government processes.

● Familiarity with
Experience Cloud
(community/portal use cases),
FSL
(workforce/service management), and
Shield
(encryption, monitoring, compliance).

● Strong skills in requirement gathering, documentation, and stakeholder management.

● Salesforce
Business Analyst
or
Administrator
certification preferred; PSS/Experience Cloud certification a plus.

Preferred Qualifications

● Experience in
large-scale public sector transformation programs
.

● Understanding of Agile methodologies (Scrum, SAFe) and backlog management tools (Jira, ADO).

● Strong communication, presentation, and facilitation skills

Interested people can share their resume at or can reach me on

  • Salesforce Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talenza Full time

    Salesforce Business Analyst - HealthcareOverviewOrganisation: Join an established Salesforce partner, highly recognised in the industry for their specialization in Health and Public sector engagements. They operate across Australia in the enterprise space and are on a continued growth trajectory with many projects in progress.RoleAs a Salesforce Business...

  • Salesforce Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talenza Full time

    Salesforce Business Analyst - HealthcareOverviewOrganisation: Join an established Salesforce partner, highly recognised in the industry for their specialization in Health and Public sector engagements. They operate across Australia in the enterprise space and are on a continued growth trajectory with many projects in progress.RoleAs a Salesforce Business...

  • Salesforce Business Analyst

    1 week ago

    Sydney, New South Wales, Australia Pantalent Full time

    OverviewOrganisation: Join an established Salesforce partner, highly recognised in the industry for their specialism in Health and Public sector engagements.They have operations across Australia in enterprise space and are on a continued growth trajectory with many projects in pipeline.RoleAs a Salesforce Business Analyst, you will play a critical role in...

  • Salesforce Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talenza Full time $90,000 - $120,000 per year

    Organisation:Join an established Salesforce partner, highly recognised in the industry for their specialism in Health and Public sector engagements. They have operations across Australia in enterprise space and are on a continued growth trajectory with many projects in pipeline.Role:As a Salesforce Business Analyst, you will play a critical role in bridging...

  • Salesforce Analyst

    1 week ago

    Sydney, New South Wales, Australia Talent Insights Group Full time

    Work for one of Australia's best brands- Initial 6 month contract, very likely to extend- Complete ownership and greenfield project**Salesforce Administrator / Analyst****Sydney (hybrid)****Initial 6 month contract (likely to extend)****$700-900 inc super day rate****Salesforce Administrator / Analyst **is required to join one of Australia's most well-known...

  • Salesforce Functional Business Analyst

    2 days ago

    Sydney, New South Wales, Australia Indigeco Pty Ltd Full time $65,000 - $130,000 per year

    Salesforce Functional Business Analyst | Federal Government | Remote | 6-Month ContractWe're looking for an experiencedSalesforce Business Analyst (SFIA Level 4)to support a majorfederal government transformation program. This is a6-month remote contract with the option for extension(based in any capital city) at arate of $100 per hourwith strong potential...

  • Salesforce Business Analyst

    1 week ago

    Sydney, New South Wales, Australia Excolo. Full time

    Salesforce Business Analyst / Project ManagerSalesforce Business Analyst / Project ManagerDirect message the job poster from Excolo.Recruitment Consultant, Technology & Project ServicesWe're partnering with a leading retail brand to find a Salesforce Business Analyst / Project Manager who will help shape the future of their retail and eCommerce customer...

  • Salesforce Analyst

    1 week ago

    Sydney, New South Wales, Australia Hays Full time

    Salesforce Analyst - 12-month contract - Sydney - $700-$800 + superYour new companyThis exciting federal government organisation are seeking a Salesforce Analyst/ Platform App Builder to come and join the team on a 12-month contract + extensions. They are looking for an Australian Citizen who is certified as a Salesforce Admin and has at least 2 years'...

  • Salesforce Admin And Technical Business Analyst

    1 week ago

    Sydney, New South Wales, Australia Cke Restaurants Full time

    Who we are?Scape's vision is to be the Earth's best living company.We are a leading provider of student accommodation in Australia, currently able to provide a home to 18,000 students and growing.We provide a unique experience and a safe environment to help students make the most of their studies.The Role - A Day in the Life of Scape's Salesforce Admin &...

  • Professional Services Operations Associate Analyst

    2 days ago

    Sydney, New South Wales, Australia Salesforce Full time $80,000 - $120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...