Patient Liaison Officer
3 days ago
Position Classification: Administration Officer Level 4
Remuneration: $36.16 - $37.29 per hour plus superannuation
Hours Per Week: 16
Requisition ID: REQ596657
Location: Caringbah, Sydney
Applications Close: Sunday, 7 September 2025
Where you'll be working
The Sutherland Hospital and Community Health Service is located in the Sutherland Shire ('the Shire'), approximately half an hour drive south of Sydney, in the suburb of Caringbah. The Sutherland Hospital was established in 1958 and is a major metropolitan hospital and teaching hospital. The hospital motto, from its inception, is "Endeavour to Serve".
We offer a comprehensive range of inpatient and outpatient healthcare services to the residents of the Sutherland Shire. We have 375 beds and each year we care for more than 50,000 patients in our Emergency Department and around 28,000 patients are admitted to our hospital.
The role
Help maximise hospital revenue in a key front-line role.
We're seeking a motivated individual to assess Emergency Department and ward admissions, ensuring accurate financial classification and identifying opportunities to convert non-chargeable admissions into chargeable ones. You'll engage directly with patients, promote the use of private health insurance, and liaise with Medicare, insurers, and internal teams to ensure timely collection of billing information. This is a high-impact role that contributes significantly to the organisation's financial sustainability.
Benefits
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
- Salary packaging options that reduce your taxable income and increase your take-home pay Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
About
We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:
- Describe a time when you identified a revenue opportunity through patient classification or admission details. What steps did you take to convert a non-chargeable admission into a chargeable one, and what was the outcome?
- How do you ensure accurate and timely collection of patient billing information when dealing with multiple stakeholders such as Medicare, insurance providers, and internal departments? Can you give an example?
- Click here for the Position Description and SESLHD Expected Standards
- Find out more about applying for this position
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our our Diversity, Inclusion and Belonging Strategy for more information.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-District@health.nsw.gov.au and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information For Applicants
- If you have relevant qualifications or experience, please include any supporting documents with your application.
- An eligibility list may be created for future vacancies
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
- SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
-
Junior Patient Liaison Officer
3 weeks ago
Sydney, New South Wales, Australia NSW Health Full timeAre you passionate about revenue and patient admissions? Northern Sydney Local Health District have an opening in the Revenue Team.Apply here.Employment Type: Permanent Full Time roles available Position Classification: Administration Officer (Level 4)Remuneration: $1,385.35 - $1,417.06 per week Hours Per Week: 38 Requisition ID: REQ591873 Who we are: We are...
-
Sydney, New South Wales, Australia beBeePatient Liaison Specialist Full time $14,979 - $15,503Enhance Patient Engagement and Revenue GrowthKey Role ResponsibilitiesIn this pivotal front-line position, you will assess Emergency Department and ward admissions to ensure accurate financial classification and identify opportunities to convert non-chargeable admissions into chargeable ones.Proactively identify revenue opportunities through patient...
-
Aboriginal Hospital Liaison Officer
2 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeSouthern Adelaide Local Health Network – Flinders Medical Centre – Aboriginal Health Services (Karpa Ngarrattendi)Salary: $76,561 - $80,256 p.a.(Pro Rata) ASO4 | Full-time 37.5 hours per week – Contract until December 2025 availableEmpowering Aboriginal Healthcare: Aboriginal Hospital Liaison OfficerMake a real difference in the lives of Aboriginal and...
-
Client Liaison Officer
4 weeks ago
Sydney, New South Wales, Australia Foot Balance Technology Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Foot Balance Technology is a leading allied health (Pedorthic) clinic located in Castle Hill and Westmead. We pride ourselves on our professionalism, compassion and our highly skilled approach. We are patient centred and focused on achieving the optimal...
-
Client Liaison Officer
4 weeks ago
Sydney, New South Wales, Australia Foot Balance Technology Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Foot Balance Technology is a leading allied health (Pedorthic) clinic located in Castle Hill and Westmead. We pride ourselves on our professionalism, compassion and our highly skilled approach. We are patient centred and focused on achieving the optimal...
-
Client Liaison Officer
2 weeks ago
Sydney, New South Wales, Australia Foot Balance Technology Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Foot Balance Technology is a leading allied health (Pedorthic) clinic located in Castle Hill and Westmead. We pride ourselves on our professionalism, compassion and our highly skilled approach. We are patient centred and focused on achieving the optimal...
-
Client Liaison Officer
4 weeks ago
Sydney, New South Wales, Australia Design Build Full timeJoin to apply for the Client Liaison Officer role at Design BuildContinue with Google Continue with Google1 day ago Be among the first 25 applicantsJoin to apply for the Client Liaison Officer role at Design BuildAn exciting opportunity has become available for an experienced Client Liaison Officer to join a dynamic and fast-growing residential builder,...
-
Liaison Officer
3 hours ago
Sydney, New South Wales, Australia New South Wales Government Full time $113,574 - $125,720Liaison Officer Join the NSW Department of Education as a Liaison Officer (Clerk Grade 7/8) We are excited to announce openings for multiple Liaison Officer positions within our Curriculum directorate.• Location: Parramatta with access to various NSW Education offices and flexible working arrangements available • Salary: Clerk Grade 7/8 with base...
-
Liaison Officer, Education
3 days ago
Sydney, New South Wales, Australia beBeeLiaison Full timeJob Title: Liaison Officer, School of EducationSchools and centres require an experienced Liaison Officer to assist with placement activities for pre-service and postgraduate students. The successful candidate will work remotely with colleagues across multiple campuses.Key Responsibilities:Assist with student placement processes.Support the development of...
-
Office Patient Assistant
3 weeks ago
Sydney, New South Wales, Australia Fresenius Medical Care Full timeJoin to apply for the Office Patient Assistant role at Fresenius Medical Care.1 day ago Be among the first 25 applicants.Purpose and Scope:Ensures appropriate outpatient dialysis services and treatments within assigned hospitals/facilities by coordinating scheduling, directing outpatient care staff, and performing dialysis treatments as needed. Ensures...
