Patient Liaison Specialist

5 days ago

Sydney, New South Wales, Australia beBeeAnalytical Full time $76,125 - $77,552

Embark on a fulfilling career in patient liaison with our organization. By joining our team, you will have access to competitive salary packaging and gain valuable experience in the public sector.

Key Responsibilities:
  • Foster revenue growth by accurately classifying admissions and promoting private health insurance
  • Provide guidance and support to staff across multiple facilities
  • Handle complex financial classifications, paperwork, and patient inquiries
  • Maintain compliance with NSW Health policies
  • Ensure data accuracy and reporting through key systems
Requirements:
  • Demonstrated customer service experience with relationship and marketing skills
  • High-level analytical and problem-solving skills for resolving complex issues
  • Able to work autonomously as well as part of a team
  • Excellent communication and interpersonal skills, including conflict resolution
  • Experience with Microsoft Office Suite and understanding of NSW Health information systems for billing and patient administration
  • Preparedness to work within a 7-day roster system, supporting morning and afternoon shifts
  • Ability to interpret NSW Health Policy and ensure adherence to this policy

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