Senior Contracts Manager

3 weeks ago

Canberra, ACT, Australia Toll Group Full time
About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Join a high-performing commercial team supporting complex government and Defence contracts across Australia and internationally.

Position Summary

We are seeking an experienced Senior Contracts Manager to lead and oversee the end-to-end contract lifecycle across a diverse portfolio of commercial, government, and Defence agreements. This pivotal role is responsible for ensuring contract compliance, mitigating legal and commercial risk, and driving alignment with strategic business objectives.

You will work closely with key internal stakeholders and external partners to deliver commercial value, uphold governance standards, and enhance contract performance across critical service delivery programs.

This role will be based in Canberra, however we will also consider applicants based in Brisbane or Melbourne.

Join a supportive and collaborative team environment, where you will have the opportunity to influence major government and Defence contracts.

Key Responsibilities
  • Draft, review, and negotiate a broad range of complex commercial agreements including contracts with Australian and international Government and Defence clients, ensuring alignment with company policies and risk tolerance
  • Provide expert advice on contractual rights, obligations, and risk mitigation to project and leadership teams
  • Support the development of RFT responses and new business proposals, including contract reviews and risk assessments
  • Manage the complete contract lifecycle — from initiation and execution to renewal and close-out
  • Collaborate with internal legal, commercial, insurance, and tax teams to ensure alignment on corporate governance and compliance
  • Monitor compliance with legal and regulatory frameworks, as well as internal policies
  • Develop and implement performance KPIs and support Service Delivery Managers in managing customer relationships
  • Lead continuous improvement initiatives in contract governance, reporting, and commercial strategies

To be successful in this role you will need:
  • Bachelor's degree in Law, Business, Commerce or related field
  • 8–10 years of experience in contract management, including at least 3 years managing contracts with public sector or Defence clients
  • Deep knowledge of contract law, procurement processes, and risk management principles
  • Demonstrated knowledge and experience in managing or supporting contracts within a Defence or government environment, with a sound understanding of Defence procurement processes, contract frameworks, and compliance requirements
  • Demonstrated success negotiating high-value, complex contracts with the Australian Defence Force or government agencies
  • Exceptional communication, negotiation, and stakeholder engagement skills
  • Demonstrated achievement-oriented mindset with a strong focus on delivering outcomes, meeting targets, and driving continuous improvement
  • Ability to work independently and collaboratively within a fast-paced, high-compliance environment

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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