Administration Officer

Join to apply for the Administration Officer role at WorkSafe Victoria

Location: La Trobe Street, Melbourne (Hybrid work from home & 3 days a week in office)

Medical Panels play an important role in the fair assessment of medical disputes under the Workplace Injury Rehabilitation and Compensations Act 2013 and the Wrongs Act 1958, hearing around 4,500 referrals each year and producing binding decisions that have a significant impact on injured workers and claimants. Specialist staff are employed by WorkSafe to assist in the administration and management of the operations of Medical Panels.

We are currently seeking a proactive and organised Administration Officer to join Medical Panels in a full-time ongoing opportunity. Reporting to the Legal Manager, this role is vital in ensuring smooth administration operations and providing essential support to key stakeholders, including Panel Members, Convening Team members, and the Legal Team.

• Communicate with and support Panel Members and stakeholders to facilitate timely delivery of decision documents with statutory timeframes.
• Provide quality control of decision documents, including formatting, grammar checking and minor editorial work.
• Coordinate the timely release of Medical Panel opinions/determinations in line with legislation.
• Provide front-end IT support for Panel Members, including secure ID tokens and system access.
• Assist in training Panel Members on administrative procedures and use of internal IT systems.
• Offer primary administrative support to the Legal Manager and Advisors.
• Support other team with administration duties when needed.

Please review the Position Description here for additional information on accountabilities for this role.

You are a self-motivated and detail-oriented administrative professional who thrives in dynamic and fast-paced environments. You're confident with digital systems, have strong communication skills, and enjoy working both independently and as part of a team. Demonstrated skills and experience include:

• Experience and competency using Microsoft Office (Word, Outlook & Excel) and other office systems/databases.
• Proven experience managing digital files in a complex environment.
• Administration experience ideally within a medical, legal or personal injury management setting.
• Strong written and oral communication and experience reviewing complex technical, legal or medical documents.
• High attention to detail and accuracy in reviewing and preparing documentation.

At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

Applications close 11:00pm Monday 15th September 2025. Click the link to apply, and join us in making a difference to Victorian lives.

Only applications submitted via the WorkSafe Careers website will be considered. Please include both a cover letter & CV as part of your application.

Preferred candidates may be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

For further enquiries please contact TA Specialist, Nadia Cardozo via email at Nadia_Cardozo@workafe.vic.gov.au