Level 3 Business Administration Apprentice

4 weeks ago

Kimba, Australia Integrated Care System Full time

Go back Birmingham and Solihull Mental Health NHS Foundation Trust

Level 3 Business Administration Apprentice - South HUB

The closing date is 17 August 2025

An exciting opportunity has become available within the South Community Mental Health Team (Dementia and Frailty Service). We are looking to appoint an enthusiastic and motivated apprentice to join our small, busy team.

In this role, you will deliver effective and efficient administrative support to the Team Manager and the wider community team. You will also receive the guidance and resources needed to achieve a Level 3 Qualification and the essential knowledge required to complete your Apprenticeship successfully.

Main duties of the job
  • Undertake a range of administrative duties to support the work of the team.
  • Act as the first point of contact for all general queries.
  • Develop knowledge and skills.
  • Be skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, record and analyse data, and provide a range of administrative planning and support in the team.
  • Provide cover for colleagues as appropriate when required.
  • Work within a busy environment, prioritise workload with accuracy and meet deadlines.

Please see the job description for more details.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for research and innovation.

Our population is culturally diverse, with areas of high deprivation, increasing demand for our services. We are a team of compassionate, inclusive, and committed people working together to provide excellent care. If you are looking for a place to belong, where you can make a real difference, join our team where our warm welcome awaits you.

Job responsibilities

For further information about the main responsibilities, please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK).

We highly recommend submitting your application as soon as possible, as this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person SpecificationTraining & Qualification
  • Maths & English GCSE C or above / level 4-9
Knowledge and Experience
  • Knowledge of Microsoft Word, Excel, Outlook, Teams
  • Experience dealing with people over the telephone and assisting with enquiries
Skills
  • Good communication skills
  • Good customer service skills
  • Ability to work independently and as part of a team
  • Able to prioritise workload
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure check will be required to identify any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Moseley Hall Hospital Site, Alcester Road

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