Switchboard Administrator

2 weeks ago

Ipswich, Australia West Moreton Hospital and Health Service Full time

Join to apply for the Switchboard Administrator role at West Moreton Hospital and Health Service.

2 days ago Be among the first 25 applicants.

About The Role

Provide a professional and courteous switchboard service to staff and customers of the hospital, ensuring appropriate action and response within suitable timeframes. Switchboard Administration officers are required to work a rotating roster that covers 24 hours per day, seven days per week, including public holidays.

About You

Our ideal candidate will demonstrate:

  • Ability to exercise personal judgment and initiative in providing efficient telecommunication services, including problem resolution and emergent response.
  • Extensive experience and knowledge of general office and reception duties, preferably within a healthcare environment.
  • Ability to maintain discretion and exercise judgment to resolve problems within the scope of the role, especially in situations without pre-existing precedents or procedures.
  • Effective communication skills at all levels and ability to foster networks across the facility to streamline processes.
  • Proficiency in computerised information systems and applications, including Microsoft Office.
  • Ability to contribute to a cohesive team environment by sharing information and supporting colleagues proactively.
Mandatory Requirements
  • Vaccination against, and ongoing vaccination for, certain vaccine-preventable diseases as outlined in the Health Employment Directive NO. 01/16.
Benefits
  • 17.5% annual leave loading (additional allowances may apply)
  • 12.75% employer contribution to superannuation
  • Professional development opportunities
  • Salary sacrificing options
  • Wellness programs
  • Employee Assistance Service (EAS)
Application Process

Download and review the attached Role Description and Information Packages. Submit your Cover Letter, CV or Resume with contact details of two referees, and a 1-2 page statement explaining how your experience and qualities are relevant to the role. Applications remain current for 12 months and may be used to fill similar vacancies.

We strongly encourage Aboriginal and Torres Strait Islander people to apply.

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