Front Office Manager

4 weeks ago

North Sydney Council, Australia BAI Communications Full time
Overview

Front Office Manager - 10 Month FTC (Full-time or Part-Time) at BAI Communications. The role is a 10-month contract based at our North Sydney head office. You will be the first point of contact for visitors and a positive first impression for those arriving onsite.

Responsibilities
  • Manage, organise and coordinate all front office operational duties to ensure organisational effectiveness and efficiency.
  • Act as the principal point of contact for guests, answer and screen phone calls, and handle enquiries.
  • Manage meeting room bookings for the head office; update and maintain records and databases in line with administrative systems and processes.
  • Handle mail, stationery and office supplies; weekly grocery deliveries; and other operations support as required.
  • Support building facilities by coordinating maintenance requests; liaise with tradespeople, building management and building security as needed.
Qualifications
  • Previous experience as a front office manager or receptionist; excellent people skills and customer service.
  • Strong organisational and proactive approach; able to coordinate and prioritise tasks effectively.
  • Comfortable working with MS Office products and databases; willing to support the business and colleagues.
Role Details
  • Role: Front Office Manager, 10-month FTC (full-time or part-time options available).
  • Location: North Sydney, Australia (BAI head office).
  • Start date: 1 October 2025. Open to full-time or part-time job share options.
Benefits & Culture
  • Inclusive culture with strong diversity, equity and inclusion initiatives, including a dedicated DEI strategy and engagement networks.
  • Gender pay gap reporting (3.7% median total remuneration for 2022–2023).
  • Personal and professional development through an established performance framework and LinkedIn Learning access.
  • Flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity/volunteer leave.
  • Wellbeing program including health insurance, life, TPD and salary continuance insurances, Employee Assistance Program and regular health checks.
  • Performance recognition and peer recognition programs.
  • Corporate rates and discounts and novated car leases through SG Fleet.
  • Referral program opportunities.

BAI Communications is committed to inclusion and belonging. If we can support you during the selection process with adjustments or an alternative application pathway, please contact recruitment(at)baicommunications.com.

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