
Client Service Liaison
3 weeks ago
Join to apply for the Client Service Liaison | Phlebotomist role at Altius
Executive Health Solutions is seeking a vibrant individual to work as a Client Services Liaison and Pathology Collector at our VIP Health Assessment Clinic. You'll work with corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.
Your New RoleAs a Client Service Liaison/Pathology Collector, you'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.
Your Key Responsibilities- Perform phlebotomy with precision and care.
- Label and dispatch specimens efficiently.
- Maintain pathology stock.
- Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
- Perform general office administration tasks, including invoicing and record keeping.
- Handle phone calls and emails and respond to client inquiries with a warm, inviting manner.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organise and manage the filing and screening of medical records.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed.
- 2-5 years of proven experience in a Pathology Collection.
- A passion for delivering exceptional customer service.
- Strong communication skills to effectively interact with clients and professionals.
- Meticulous attention to detail and a proactive attitude.
- Prior office experience, ideally in a professional setting.
- The ability to handle multiple tasks efficiently in a busy environment.
- Immaculate personal presentation.
- Vibrant Team: Be part of a motivated and energetic team at our Melbourne CBD clinic.
- Supportive Environment: Receive training and ongoing support from a fantastic management team.
- Growth Opportunities: Opportunities to grow, develop, and be rewarded for your achievements.
- Fun Atmosphere: A team that enjoys regular social events and maintains a positive workplace.
- Bonus Perks: Bonus payments when you and your team hit KPIs.
- Keep Learning: An annual educational allowance to help you grow and sharpen your skills.
- Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.
If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, and enjoy working as part of a great team, we would love to hear from you
Altius Group is an Equal Opportunity Employer and an inclusive workforce. We encourage applicants from diverse backgrounds to apply.
Seniority level- Entry level
- Full-time
- Other
- Hospitals and Health Care
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