Client Service Liaison

2 days ago

Melbourne, Victoria, Australia Altius Full time
Overview

Join to apply for the Client Service Liaison | Phlebotomist role at Altius

Executive Health Solutions is seeking a vibrant individual to work as a Client Services Liaison and Pathology Collector at our VIP Health Assessment Clinic. You'll work with corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.

Your New Role

As a Client Service Liaison/Pathology Collector, you'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

Your Key Responsibilities
  • Perform phlebotomy with precision and care.
  • Label and dispatch specimens efficiently.
  • Maintain pathology stock.
  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle phone calls and emails and respond to client inquiries with a warm, inviting manner.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organise and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.
What You'll Bring
  • 2-5 years of proven experience in a Pathology Collection.
  • A passion for delivering exceptional customer service.
  • Strong communication skills to effectively interact with clients and professionals.
  • Meticulous attention to detail and a proactive attitude.
  • Prior office experience, ideally in a professional setting.
  • The ability to handle multiple tasks efficiently in a busy environment.
  • Immaculate personal presentation.
Why You\'ll Love Working With Us
  • Vibrant Team: Be part of a motivated and energetic team at our Melbourne CBD clinic.
  • Supportive Environment: Receive training and ongoing support from a fantastic management team.
  • Growth Opportunities: Opportunities to grow, develop, and be rewarded for your achievements.
  • Fun Atmosphere: A team that enjoys regular social events and maintains a positive workplace.
  • Bonus Perks: Bonus payments when you and your team hit KPIs.
  • Keep Learning: An annual educational allowance to help you grow and sharpen your skills.
  • Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.

If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, and enjoy working as part of a great team, we would love to hear from you

Altius Group is an Equal Opportunity Employer and an inclusive workforce. We encourage applicants from diverse backgrounds to apply.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Hospitals and Health Care

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