Sales Engineer

4 weeks ago

Sydney, New South Wales, Australia Litera Full time

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Job Description

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work.

Job Description

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work.

Sales Engineers are subject matter experts that position and demonstrate the value of our products, deliver technical advice throughout the sales process, and contribute to winning new business alongside our salespeople. They seek to understand how our solutions can address challenges faced by customers and their end users, and tailor demonstrations to showcase how we address their business needs and drive outcomes. Sales Engineers are also uniquely positioned to provide insights back to the business on market trends and go-to-market opportunities which help inform our product strategy, positioning, and big picture direction. Travel is required to attend meetings and or conferences.

A Day in the Life

  • Validate customer pain points and needs by delivering both in person and virtual to-the-point, specific product demonstrations
  • Translate tech-speak into value-based discussions for C-Suite, influencers, and end user advocates
  • Use available tools and resources to deliver tailored demo experiences for our customers
  • Facilitate and support evaluations/Proof of Concepts to ensure a successful outcome
  • Develop a collection of customer stories from previous experiences and historical stories from the team
  • Ensure a seamless transition from the pre-sales process to post-sale delivery
  • Work with different areas of the business daily to deepen their knowledge of the market, our products, and what matters most to our customers

Role Progression

Within 1 Month, You Will:

  • Complete New Hire Onboarding
  • Participate in instructor-led Sales Bootcamp
  • Learn our products and become certified on how to demonstrate their value
  • Shadow customer meetings

Within 3 months, you will:

  • Deliver and lead customer presentations
  • Continue to build and expand relationships throughout the company
  • Meet with customers in person

Within 6 months, you will:

  • Become a trusted advisor and SME, and present at customer, partner, and user forums
  • Provide guidance to customers on how to maximize the value our solutions for their business
  • Lead strategic discussions to help align our solutions to our customers' business needs

About You
  • You are energized by navigating complex organizations and decision-making processes
  • You can earn credibility as a trusted advisor with C-suite and senior leaders within large global organizations
  • You have a strong desire to learn about and evangelize technology solutions to challenging business problems
  • You are keen on organization, collaboration, and getting things done
  • Comfortable with a quickly changing environment
  • Thrive on open transparency, communication, and collaboration internally and externally
  • Competency with Salesforce, Excel, Teams, PowerPoint
  • Based in Greater Sydney or Singapore preferred

Why Join Litera?
  • The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
  • Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
  • Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
  • Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
  • Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesSoftware Development

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