Customer Re-engagement Agent

2 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time
Fully Remote: Customer Re-Engagement AgentReady for a rewarding career where you can help people and earn a great income—all from the comfort of your own home? Compare Club is hiring a Fully Remote Customer Re-engagement Agent to join our Health Insurance team. This is a chance to earn a solid base salary and uncapped commissions while enjoying a fantastic work-life balance.

The Role: What You'll Be Doing

As a Customer Re-engagement Agent, your main job is to connect with people who have previously expressed an interest in private health insurance. You'll build rapport, highlight the benefits of speaking with an expert broker, and schedule their next conversation. You're not selling insurance yourself—you're the vital first step.

This role is ideal for a results-focused individual who loves connecting with people over the phone in a fast paced environment and is motivated by hitting targets and earning commissions. We'll give you all the paid training and coaching you need to grow and succeed.

What We Offer
  • Competitive Pay: A starting base salary of up to $65K + Super (based on experience), with quarterly salary reviews.
  • Uncapped Commissions: Realistic first-year earnings (OTE) of $80K+. Most of our agents average $1,500 per month in commission, with top performers exceeding $130,000 OTE annually
  • Flexible Work-Life Balance: Work Monday to Friday from 9 AM to 5 PM (Brisbane time zone). No weekends or rotating rosters required.
  • Fully Remote: Work from anywhere in Australia, with all the support and tools you need to succeed remotely.
  • The right equipment: We've got you covered We'll provide all the necessary computer equipment and software to get you started.
  • Comprehensive Paid Training: start on the 7th of October in a full training program designed to set you up for success from day one.
  • Employee Wellbeing Program: supporting your overall health and happiness
  • Referral bonus: be rewarded for recommending top talent
  • Check out our amazing reviews on Trustpilot https://au.trustpilot.com/review/compareclub.com.au

What You'll Need to Succeed
  • A dedicated workspace: You'll need a quiet, distraction-free area where you can work effectively.
  • A reliable internet connection: A stable, high-speed internet connection is essential for this role.

What to Expect from the Recruitment Process

Role

We want to make sure this role is the right fit for both you and us. Here's what the process looks like:

Application Review: Once you apply, our team will review your application to see if your experience aligns with the role.

Video Interview: If shortlisted, you'll be invited to complete a short video interview so we can get to know you better. Please check your inbox and spam/junk folder for the invite.

Sales Aptitude Assessment: If you progress past the video stage, you'll complete a 15-minute online Sales Aptitude Test via TestGorilla.

We'll keep you updated at each step — and don't worry, the process is designed to be smooth and respectful of your time

Important Information
  • To be eligible for this role, you must be an Australian citizen or hold permanent residency.
  • All successful applicants will be required to undergo a criminal history check.

Ready to take the next step in your career? Apply now to join the Compare Club team
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