Guest Service Agent

1 day ago

Wollongong City Council, Australia Illawarra Mercury Full time
Overview

Join to apply for the Guest Service Agent role at Illawarra Mercury.

Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests. The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.

Responsibilities
  • Ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
  • Ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
  • Attend to all incoming calls via switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex, the transfer, storage and handling of guest luggage and property as well as responding to guest requests for assistance and or information.
  • Opera experience preferred but not essential.
What you'll be rewarded
  • Generous Staff Benefits
  • Excellent career opportunities
What you need to succeed
  • Well-developed problem solving & analytical skills
  • Must be self motivated and well organised
  • Previous Hotel experience is desirable but your experience and attitude are paramount
  • Available to work a rotating roster including night shifts, weekends and public holidays

Only short listed candidates will be contacted.

#J-18808-Ljbffr

  • Guest Service Agent

    1 day ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Guest Service Agent role at Illawarra Mercury.Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests. The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a...

  • Casual Guest Service Agents

    2 days ago

    Wollongong, Australia Oscars Group Full time

    **The Company**: Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups featuring an...

  • Guest Service Agent

    1 week ago

    Wollongong, Australia Oscars Group Full time

    **About Us**: Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups featuring an...

  • Guest Service Agent

    3 weeks ago

    The Barossa Council, Australia Novotel Hotels Full time

    Join to apply for the Guest Service Agent role at Novotel Hotels3 days ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Novotel HotelsCompany DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we...

  • Guest Service Agent

    2 weeks ago

    Cessnock City Council, Australia Minor International Full time $32,000 - $40,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • guest service agent

    3 weeks ago

    Port Stephens Council, Australia Anantara The Marker Dublin Hotel Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company Location: Oaks Port Stephens Pacific Blue ResortGuest Service AgentFull-timeCompany Location: Oaks Port Stephens Pacific Blue ResortCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse...

  • Guest Service Agent

    3 weeks ago

    Port Stephens Council, Australia Oaks Hotels, Resorts & Suites Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    7 days ago

    Port Stephens Council, Australia Minor International Full time $32,000 - $40,000 per year

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    1 week ago

    Tweed Shire Council, Australia Minor International Full time $32 - $45 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 weeks ago

    City of Brisbane, Australia Minor International Full time $26 - $40 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...