Disability Services Officer

1. Personal Care Assistance
● Helping with daily personal care activities such as bathing, dressing, grooming, and toileting.
● Assisting with mobility, transfers, and positioning (e.g., from bed to wheelchair).
● Administering medications as prescribed.

2. Household Assistance
● Assist with meal preparation and feeding if necessary.
● Performing light housekeeping tasks (e.g., cleaning, laundry, dishes).
● Helping with shopping for groceries and other necessities.

3. Social and Emotional Support
● Offering companionship and emotional support.
● Assisting with social activities and ensuring the individual remains socially engaged.
● Encouraging participation in community activities and events.

4. Assistance with Transportation
● Accompanying or driving the individual to medical appointments, recreational activities, or social outings.
● Assisting with public transport or arranging other transportation options.

5. Promoting Independence
● Encouraging the development of life skills such as cooking, budgeting, or maintaining hygiene.
● Supporting the individual in achieving their personal goals and enhancing their self-confidence.

6. Medical and Health Monitoring
● Monitoring for any changes in physical or mental health.
● Assisting with exercise, physical therapy, or other health-related routines.
● Reporting any health concerns to family members, caregivers, or healthcare professionals.

7. Documentation and Communication
● Keeping accurate records of support provided, including daily activities, medical treatments, and any incidents.
● Communicating effectively with family members, caregivers, and other healthcare professionals.

8. Advocacy and Rights Protection
● Ensuring the individual's rights and dignity are always respected.
● Supporting the individual in making their own choices and advocating for their preferences.

9. Technical Support for BrightHR and CTARS
● Helpdesk Services: Provide first-level technical support to staff, resolving issues related to hardware, software, network connectivity, and user access.
● Device Setup and Configuration: Install, configure, and maintain computers, tablets, phones, and assistive devices used by staff and clients.
● Troubleshooting: Diagnose and resolve technical issues that staff may encounter with office equipment, software applications, or internet access.
● Remote Support: Offer technical assistance remotely for staff working in the field or from home.

10. Emergency Response
● Evacuation Procedures: Assist in the orderly evacuation of premises during emergencies, such as fire alarms or security threats.
● First Aid: Provide basic first aid assistance if needed until emergency medical services arrive.
● Crisis Management: Act swiftly in situations like fire, medical emergencies, or public disturbances, working in coordination with emergency services.

Employment Status: Full-time

Educational Requirements

• Certificate IV or higher in Disability Support, Community Services and Social Work, or related fields.
• Qualification: Certificate III or higher in Aged Care, Disability Care, Community Services, Social Work, or a related field.
• Working with Children Clearance (Ochre Card) – Must have or be willing to obtain.
• National Police Check – A current police clearance (issued within the last 6 months) is required.
• Current First Aid Certificate – Must have or be willing to obtain.
• Driver's License – A current NT driver's license is essential, as the role involves travel within NT, Darwin, and surrounding areas.
• Current Security License will be an added advantage.

Experience Requirements

• Minimum 1 year of experience as a disability services officer.
• Experience working with ASD (autism spectrum disorder) participants.
• Experience with Mental Health and Psychosocial Disability.

Additional Requirements

• Desirable Criteria:
• Experience working in rural or remote areas.
• Previous experience in disability and mental health support work.
• Strong interpersonal and communication skills, with the ability to build trusting relationships with participants and their families.
• Understanding of person-centered care principles for mental health or disabled individuals.
• Ability to work independently, manage time effectively, and respond to emergencies.
• Strong computer literacy for documentation and communication (Microsoft Office suite).
• Knowledge of local Indigenous cultures and issues facing Aboriginal and Torres Strait Islander families.
• Ability to understand a second language, particularly Indigenous languages, is highly regarded.
• Knowledge of local resources and services available to people with disabilities or mental health issues.

Why Join Us?

• Opportunity to make a meaningful impact on the lives of families in the Darwin community.
• Competitive salary based on qualifications and experience.
• Professional development through ongoing training and career growth opportunities.
• Supportive environment with a dedicated, caring team.
• Work-life balance with flexible rostering to suit personal and family needs.

Job Location: Darwin, Australia

Salary Range: $75,000 - $80,000

Compensation & Other Benefits

• Paid leave entitlements including annual leave, sick leave, carer's leave, and family/domestic violence leave.

Read Before Applying

Photograph must be enclosed with the resume.

Email: Send your CV to

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