Administration Officer

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Type of employment: Permanent, Full Time – 9am-5pm

Location: Bentley WA, Office-based (with 1 day WFH flexibility)

Pay: 34.78 p.h. + super + salary packaging

About Us

AtActiv Pathways and genU Training, we proudly deliver valuable, job-ready and nationally recognised qualifications and vocational short courses producing genuine results for job seekers and those wanting to advance their careers.

About the Role

TheAdministration Officer supports the quality and compliance of Registered Training Organisation (RTO) operations by delivering a range of centralised administrative functions.

This is a back-office role working closely with training coordinators, trainers, and managers to ensure smooth delivery and compliance of accredited training. With a strong focus on data integrity,reporting and funding submissions, you'll play a key role in ensuring compliant and efficient regional training delivery.

You'll be part of a close-knit, collaborative team that spans from VIC to WA. The team prides itself on supporting one another, sharing tasks, and encouraging problem-solving and continuous improvement.

Key Responsibilities

• Enter and review accredited course data, ensuring accuracy of student records, completions, and certification documentation
• Manage enrolment-related processes, including quality assurance checks, trainer-to-delivery mapping, withdrawals, and invoicing
• Prepare and submit accurate data and funding reports, identifying and correcting discrepancies
• Set up courses in the learning management system and support trainers/managers with administrative requirements
• Provide compliance support during audits and regular reporting cycles

What We're Looking For

We're seeking someone who is:

• Digitally savvy, with excellent computer skills and the ability to work confidently across multiple platforms, databases, and systems
• Skilled in administration and high-volume data entry with strong attention to detail
• Organised, able to prioritise and manage deadlines in a fast-paced environment
• Solution-focused, proactive, and motivated to contribute to continuous improvement
• Ideally experienced with VETtrak (or a similar student management system)

Why Join the Team?

• Supportive manager who invests in your growth
• Opportunities for career development across genU Training (e.g. training coordination, or even trainer roles in future)
• Be part of a team that values dedication, continuous learning, and doing their best work every day

At genU, we're not all the same - and that's one of our greatest strengths. We draw on the differences in who we are, what we've experienced and how we think.

We welcome diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU every day.

Benefits include:

• Increased Take-Home Pay: Non-profit salary packaging up to $15,900 p.a. plus additional meals and entertainment benefits
• Employee Discount Program: Discounts at over 450 retailers and service providers (including Coles, Woolworths, JB HI-FI)
• Study Scholarship: 25% scholarship towards undergraduate and postgraduate courses at Torrens University
• Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program

At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.We actively encourage people with disability to apply to genU (including alternate formats of application forms).To discuss adjustment requirements please contact Amy at recruitment@genu.org.au referencing the job title and number.

Applications will be progressed, and suitable candidates interviewed as they are received.