Client Services Officer

2 weeks ago

Gold Coast, Australia HAYS Full time

Exciting opportunity to join a well-respected Public Practice Accounting firm with a positive work culture

**Your new company**

Our client is a Public Practice Accounting firm that pride themselves on providing quality services to all their clients. A need has arisen for an experienced full-time Client Services Officer to jump into the role with a can-do attitude to assist their team of accountants and liaise directly with clients.

**Your new role**

Your new role will see you providing excellent administration assistance to the Directors and wider team of Accountants and you will play a crucial role in adding value to the services provided to clients.

Duties involve:

- Building and maintaining strong working relationships with clients
- Preparing general correspondence
- ASIC company secretarial support
- Processing refunds from the ATO and maintaining Trust Account documents
- ATO portal and reporting
- Client liaison - greeting clients, answering any queries about their file and managing appointments
- Lodgements for the ATO and ASIC
- Preparing invoices
- Maintaining the client database and client onboarding
- General administrative support.

**What you'll need to succeed**

To be successful in the role you will have:

- Experience in administration working for an Accounting firm is essential - ideally a minimum of 2 years
- Excellent communication skills and the ability to build rapport
- Strong computer skills - essential
- Attention to detail & pride in appearance
- Can-do attitude and desire to learn
- Ability to work as part of a team

**What you'll get in return**

**What you need to do now**

**LHS 297508**#2775054

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