Medical Receptionist

3 days ago

Melbourne, Victoria, Australia Avant Mutual Full time
Medical Receptionist & Administration Assistant

Join to apply for the Medical Receptionist & Administration Assistant role at Avant Mutual.

About the Role

Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialists, as well as general and surgical practices, by providing off-site administration and practice management services. This is a full-time opportunity in our Box Hill office for a compassionate and efficient Medical Receptionist.

Office Hours: Monday - Friday, no weekends. Please apply only if you can dedicate full-time working hours (38 hours per week onsite in Box Hill VIC) and have the correct working rights in Australia.

This is a full-time permanent role to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for several different medical and specialist practices.

Benefits
  • Career progression opportunities and professional development
  • Community engagement opportunities, including volunteering
  • Fun, friendly and motivated team
  • Great work-life balance with no weekend or after-hours work
About You

We are looking for a dedicated and positive individual with drive to make a real difference to our doctors' practices. This position in Box Hill requires an adaptable and confident person with a strong drive to provide the highest quality service.

Medical experience is desirable but not essential. You will be working with a range of surgeons and physicians. More important is a proven track record in providing excellent customer service with empathy and respect.

The ability to quickly learn a range of different practice software packages (e.g. Gentu, Clinic to Cloud, among others) will be needed for success in the role.

Key duties
  • Booking and arranging of appointments
  • Managing patient phone enquiries
  • Liaising with patients, providers, hospital staff & referrers
  • Filing and medical administration processes and general office duties on cloud-based platforms
To be successful you will have
  • The ability to multi-task effectively with consistent attention to detail
  • Excellent communication skills and professional phone manner
  • The ability to work cohesively within a team but also able to work independently
  • Confidence with computers and new technology
  • Strong organisational and time management skills

If this role sounds like the one you have been looking for, please apply now. We would love someone to start ASAP.

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals. We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities. Our inclusive workplace is somewhere everyone can succeed.

If you require any adjustments during the recruitment process, please contact us at careers@avant.org.au


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