Social Media and Content Specialist
3 weeks ago
VicRoads is seeking a proactive, creative and motivated Social Media & Content Specialist to bring VicRoads' social media strategy to life and help grow its impact. Working in a dynamic team under the direction of the Email and Content Manager, you will develop content for VicRoads Registration and Licensing and Custom Plates social media channels, own community management, research trends, and report on key metrics.
Responsibilities- Developing, implementing and optimising engaging content for VicRoads Registration and Licensing and Custom Plates social media channels.
- Owning community management – actively monitoring and responding to audience interactions, comments and messages to build online engagement and brand trust, and monitoring for issues.
- Researching social media activities, identifying trends and emerging issues, and working with the business to develop strategies to communicate and mitigate.
- Reporting on social media behaviour and key metrics.
- Other responsibilities include social content development, creation of design assets and supporting and building eDMs and blog posts.
We're looking for someone with the following skills and experience:
- Developing, implementing and evaluating digital and social media strategies and campaigns that adhere to VicRoads brand guidelines and tone of voice.
- Self-starter with strong verbal and written communication, presentation skills, creative skills and the ability to craft compelling copy for social media and digital platforms—adapting tone, style and messaging to suit different audiences and platforms.
- Ability to provide sound advice to key stakeholders on digital engagement best practice and customer sentiment.
- Experience using social media management tools, building social media reports and using online analytics tools.
- Ability to use data to optimise social content, blog and EDM marketing.
- Capability to identify opportunities for the use of new social media channels, tools and techniques.
Innovation powers progress, but it doesn't come without support. VicRoads rewards initiative and ingenuity, fosters collaboration, and offers dynamic career development. We embrace diversity and inclusion and reflect the community we work for.
What we offer- Competitive salary and benefits
- Supportive, diverse, and inclusive work environment
- Opportunities for professional and personal development
- Flexible working arrangements and family-friendly practices
We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying.
Please submit your application via the "Apply" button. Please note applications close Thursday 16th September 2025.
For a copy of the Position Description please email Applications cannot be accepted via this email.
VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.
Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other and Writing/Editing
- Industries: Professional Services
- Salary: Grade 4 - Starting at $100,098
- Location: 180 Lonsdale Street, Melbourne / working from home
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