Facilities Coordinator

Apply now Job no: 498551
Work type: Permanent Full Time
Location: Melbourne
Categories: Facilities Management

We have a great opportunity for a Facilities Coordinator to join our team at Westfield Southland.

Reporting to the Assistant Facilities Manager, you'll support the day-to-day operations of the centre with a focus on maintaining high standards across all facilities. You'll play an important part in ensuring a safe, functional, and well-presented environment for our retailers, and a consistently positive experience for our customers.

As a Facilities Coordinator, your responsibilities will include:

• Supporting the centre team in delivering top-quality hard and soft services to enhance the customer and retailer experience.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise and track work orders.
• Assisting in environmental and sustainability initiatives, improving outcomes through reporting and stakeholder engagement.
• Ensuring maintenance, repairs, and capital works are completed accurately, on time, within budget, and to a high standard.
• Communicating effectively with key internal and external stakeholders.
• Building strong relationships with service providers to ensure timely, compliant, and budget-friendly delivery.
• Addressing and resolving customer and retailer facility-related concerns while collaborating on cross-team projects.
• Understanding and supporting the delivery of Reactive Maintenance SLAs.

The role is being offered as a full-time permanent position based onsite at Westfield Southland.

• Experience in retail, property, hospitality, facilities, or building management.
• Strong customer service skills and excellent administration abilities.
• Proven ability to supervise contractors, clarify instructions, and manage stakeholder priorities.
• Comfortable using business and building management systems.
• Flexibility to work the occasional weekend day shift and occasional Thursday late-night shifts (with time in lieu).

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs'. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.

Applications close: 5 October 2025 (unless filled prior)

Advertised: 11 Sep 2025 AUS Eastern Standard Time
Applications close: 05 Oct 2025 AUS Eastern Daylight Time

Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.

We acknowledge the Traditional Owners and communities of the lands on which our business operates. We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present. We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.