Desktop Support OfficerPart-time)

2 weeks ago

Cairns, Queensland, Australia Axiom Technologies Part time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems (Windows 7/8 and 10)
  • Performing Hardware Software Installation (understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Personal Attributes:

  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and highly detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

In-depth knowledge of:

  • Microsoft Office applications
  • PC Laptop hardware
  • PC Laptop peripherals, including printers

Basic knowledge of:

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM

IT Qualifications

At least two of the following:

  • PC Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

Experience in a similar role

  • 1 year of relevant experience.
  • Freshers and IT Students are also welcome.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to

Job FeaturesJob Category

Technical

#J-18808-Ljbffr

  • Desktop Support OfficerPart-time)

    1 week ago

    Cairns, Queensland, Australia Axiom Technologies Part time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...

  • Full-time Desktop Support Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeDesktop Part time $60,000 - $80,000

    Job Title: Desktop Support OfficerAxiom Technologies, a Global IT Services partner, supports medium to large-scale enterprises. Our team ensures optimal service delivery by providing onsite/on-call assistance within the organization's desktop computing environment.We are seeking a capable resource who will coordinate ranging from simple activities to complex...

  • Desktop Technical Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeTechnical Part time $60,000 - $80,000

    We are seeking a highly skilled and resourceful Desktop Support Officer to join our team. In this role, you will provide technical assistance to end-users within the organization's desktop computing environment.The successful candidate will have excellent customer service skills, be able to troubleshoot and resolve technical issues efficiently, and possess...

  • IT Support Specialist

    7 days ago

    Cairns, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

    Are you passionate about IT and eager to solve technical challenges while delivering exceptional customer service?The RoleYou will play a key role in ensuring our clients' IT environments run without disruption. From logging and dispatching service requests to hands-on support with desktops, servers, and cloud systems, your focus will be on keeping...

  • IT Support Specialist

    6 days ago

    Cairns, Queensland, Australia beBeeSupport Full time $90,000 - $110,000

    Job OverviewWe're seeking a skilled IT Support Specialist to join our team. In this role, you'll play a key part in ensuring our clients' technology runs smoothly and efficiently.Your primary focus will be on providing first-line technical support, troubleshooting issues, and escalating complex problems when needed. You'll also assist with system builds,...

  • Deployment Specialist

    5 days ago

    Cairns, Queensland, Australia beBeedeployment Full time $40,000 - $65,000

    Job Overview:This position involves collaborating with teams at hospitals in Cairns, Queensland Health. The ideal candidate will possess a positive attitude, excellent customer service skills, attention to detail, and effective problem-solving abilities.Daily Responsibilities:Adhere to technical workscopes such as deployment checklists.Configure or reimagine...

  • Senior Service Desk Analyst 3 Days Left

    2 weeks ago

    Cairns, Queensland, Australia WSAudiology Full time

    Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.We are seeking an enthusiastic Senior...

  • IT Infrastructure Specialist

    3 days ago

    Cairns, Queensland, Australia beBeeDeployment Full time $55,000 - $85,000

    Deployment RoleYou will be working in pairs at hospitals located in Cairns, delivering IT services and ensuring seamless deployments of hardware and software solutions. Your day-to-day responsibilities will include following technical scopes of work, building or reimaging Dell/HP desktops and laptops, and providing post-installation support to end users.Key...

  • Support Coordinator

    2 weeks ago

    Cairns, Queensland, Australia Access Support Coordination Full time

    About UsAt Access Support Coordination, we're dedicated to driving positive change in the lives of our clients. Our mission is to empower individuals through tailored support that fosters independence and well-being.In a changing marketplace, we remain committed to making support coordination a cornerstone of our business, ensuring our clients continue to...

  • Support Coordinator

    2 weeks ago

    Cairns, Queensland, Australia Access Support Coordination Full time

    About UsAt Access Support Coordination, we're dedicated to driving positive change in the lives of our clients. Our mission is to empower individuals through tailored support that fosters independence and well-being.In a changing marketplace, we remain committed to making support coordination a cornerstone of our business, ensuring our clients continue to...