IT Support Specialist

1 week ago

Cairns, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

Are you passionate about IT and eager to solve technical challenges while delivering exceptional customer service?

The Role

You will play a key role in ensuring our clients' IT environments run without disruption. From logging and dispatching service requests to hands-on support with desktops, servers, and cloud systems, your focus will be on keeping technology reliable and users supported.

Your Responsibilities
  • Act as the first contact for clients, answering calls and queries with professionalism and a solutions-focused approach.
  • Record and allocate service requests, ensuring technicians are scheduled effectively.
  • Diagnose and resolve entry-level technical issues, escalating complex problems when needed.
  • Provide support for desktop systems, software applications, and cloud platforms.
  • Assist with system builds, installations, and routine maintenance.
  • Monitor system performance and suggest improvements to keep networks running smoothly.
  • Maintain clear communication with clients, offering updates in plain, user-friendly language.
  • Contribute to a positive team environment by supporting colleagues and sharing knowledge.
Requirements
  • A diploma in IT or equivalent experience.
  • At least 3 years' exposure to IT support or network operations.
  • Strong skills in troubleshooting and resolving technical issues quickly.
  • Familiarity with hardware, software, and cloud environments.
  • Clear and confident communication skills, with a client-first mindset.
  • Ability to juggle competing priorities and deliver results under pressure.
  • A professional, well-presented manner with enthusiasm and a willingness to learn.
  • You will need a QLD Drivers Licence and your own vehicle.
What We Offer
  • Competitive negotiable hourly rate plus superannuation.
  • Permanent full time position completing a 40 hour work week.
  • Work with a diverse client base and gain exposure to a broad range of technologies.
  • Opportunities to expand your skills through training and on-the-job learning.
  • A supportive, approachable team culture that values collaboration.
  • A role where no two days are the same, keeping your workday dynamic and engaging.

How To Apply

  • Dental Nurse/DA

    2 weeks ago

    Cairns, Queensland, Australia Cairns Specialist Dental Full time $104,000 - $130,878 per year

    We are seeking a DA/DA's to join our fabulous team here at Cairns Specialist Dental - QLDAre you dynamic, passionate, dedicated and have an open and happy personality? Would you enjoy working as a part of an incredible team of very friendly Professionals? Then you will love working with our team, they are simply the best.Proudly the Winner of the Employer of...

  • Airport Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeCustomer Full time $57,873 - $85,492

    Job Title: Airport Support SpecialistWe are seeking an experienced and friendly Airport Support Specialist to join our team. As a key member of our airport operations team, you will be responsible for ensuring the smooth operation of our flights and providing exceptional customer service to our passengers.

  • Technical Support Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeSupport Full time $80,000 - $120,000

    Job Title:A highly skilled Technical Support Specialist is required to provide expert technical assistance to our In Service Support (ISS) projects.

  • Community Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeDiversity Full time $72,000 - $87,600

    Job Title: Community Support SpecialistAbout the RoleThis position involves working with a multidisciplinary team to provide support and assistance to vulnerable young people.

  • Administrative Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeAdministration Full time $55,000 - $85,000

    Job Overview:We are seeking a detail-oriented Administrative Support Specialist to provide administrative support to our HR department.

  • Office Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeAdministration Full time $60,000 - $70,000

    Job Title: Office Support SpecialistAbout the RoleWe are seeking a highly skilled and organized Office Support Specialist to join our dynamic team. The ideal candidate will be able to provide administrative support in a fast-paced environment, ensuring seamless day-to-day operations.The successful candidate will have excellent communication and interpersonal...

  • IT Support Specialist

    7 days ago

    Cairns, Queensland, Australia beBeeSupport Full time $90,000 - $110,000

    Job OverviewWe're seeking a skilled IT Support Specialist to join our team. In this role, you'll play a key part in ensuring our clients' technology runs smoothly and efficiently.Your primary focus will be on providing first-line technical support, troubleshooting issues, and escalating complex problems when needed. You'll also assist with system builds,...

  • Behaviour Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeBehaviourSupport Full time $90,000 - $100,000

    Unlock a fulfilling career as a Behaviour Support Specialist and make a meaningful difference in the lives of individuals with disabilities.About Your RoleDevelop empathetic relationships with NDIS participants to understand their goals, aspirations, and support needs.Collaborate with interdisciplinary teams, including families, medical professionals, and...

  • Community Support Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeCustomerService Full time $42,900 - $54,150

    Job Title: Community Support SpecialistWe are a dynamic not-for-profit organization dedicated to enhancing the lives of individuals with disabilities and the elderly.Key Responsibilities:Assist in increasing independence and quality of life for people living with disabilities and the elderly.Develop customized plans to access programs and services.Coordinate...

  • Senior Administrative Support Specialist

    7 days ago

    Cairns, Queensland, Australia beBeeAdministration Full time $74,000 - $78,500

    Job DescriptionThe Senior Administrative Support Specialist will provide comprehensive administrative support across various functions within the organisation.Manage and maintain accurate records and documents.Support event facilitation, coordination, and planning.Assist with enrolment processes, ensuring smooth transition and compliance.E nsure adherence to...