NDIS Support Worker

NDIS Support Worker (AHP/Aboriginal Disability Liaison Officer)

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Derbarl Yerrigan Health Service provided pay range

This range is provided by Derbarl Yerrigan Health Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$80,000.00/yr - A$80,602.00/yr

About The Organisation

The Derbarl Yerrigan Health Service Aboriginal Corporation (DYHS) was established in 1974 and is the largest Aboriginal community-controlled health service provider in Western Australia, providing care to over 20,000 Aboriginal patients across four clinics in East Perth, Mirrabooka, Maddington and Midland. Our staff enable the delivery of culturally responsive primary health services, focusing on prevention, early intervention, comprehensive care and care coordination including chronic disease management.

About The Benefits

A competitive salary commensurate with relevant qualifications, skills and experience is on offer for the right candidate. Other entitlements include:

• Salary packaging up to $15,900
• Study leaves
• Employee Assistance Program
• 12 days of personal leave per year
• NAIDOC Day holiday
• Personalized professional development opportunities
  
  

About The Role

The NDIS Support worker provides support to Aboriginal people with disabilities to access and navigate the National Disability Insurance Scheme (NDIS). The position engages with NDIA Partners, NDIS Planners and Support Coordinators to provide linkages between Aboriginal people and services to the NDIS in a culturally safe way. Aboriginal Health Practitioners with knowledge & understanding of NDIS services can also apply. This will be a Maximum Term Full-time contract which expires on 31 May 2026 (with possibility of extension).

Key Responsibilities

• Provide outreach to Aboriginal patients in a culturally sensitive manner, breaking down barriers to accessing the NDIS and developing trust and rapport.
• Link potential Participants to their Partners in the Community (PITC) and/or Customer, including through online platforms and resources.
• Support potential Participants and their representatives to attend appointments to get functional assessments and other evidence for access requests.
• Link potential Participants to their PITC or Customer to help complete Access Request Forms (ARF), Verbal Access Request (VAR) and psychosocial Disabilities evidence forms.
• Support potential participants in obtaining updates with respect to submitted forms from the relevant PITC and/or Customer.
• Link Aboriginal patients who are not eligible for NDIS to community mainstream supports and/or refer them to their PITC to support linkages to the community and mainstream supports.
• Support Participant handover to PITC and/or NDIA by:
• Assisting participants or potential Participants build a positive relationship with local PITC and/or the NDIA.
• Supporting local PITC and/or the NDIA to understand the needs and circumstances of Participants or potential Participants.
• Working together with PITC and/or the NDIA to develop trust and rapport with the Participants or potential Participants.
• Supporting Participants and their representatives to link positively with PITC and/or the NDIA.
• Work collaboratively with existing NDIA community engagement activities, including but not limited to community and mainstream engagement activities, ILC grant recipients, Health Liaison Officers, Justice Liaison Officers, Remote Community Connectors, and Partners in the Community.
• Support Participants and their representatives to understand the processes required to set goals, to understand their Plans, ensure the Plan is appropriate and link positively with PITC and/or NDIA and/or a capable Support Coordinator.
• Support Participants and their representatives during planning and review meetings (if required) by providing non-biased support.
• Support Aboriginal Participants and their representatives to connect with NDIS Complaints and/or NDIS Participant Critical Incident processes (if required); and
• Assist Participants and their representatives with submitting a request for a Plan review (if they don't have a Support Coordinator).
• Maintain and update patient files on the patient information system.
• Provide regular reporting for funding purposes.
• Attend training and stakeholder meetings relevant to the position.
• Undertake other duties to position achieve outcomes that is consistent with the position classification.
  
  

SELECTION CRITERIA

Essential

• Minimum Certificate IV qualification in a relevant field or extensive experience in the disability/NDIS sector.
• Excellent communication and interpersonal skills with the ability to work with service providers and patients with high levels of vulnerability.
• Knowledge and understanding of the NDIS.
• A high level of confidentiality and tact, compassion and empathy.
• Well-developed computer skills with the ability to details to a patient information system and provide reporting.
• Ability to, work within agreed priorities and work independently.
• A valid WA Driver's license.
• Satisfactory National Police Clearence and valid Working with Children check.
• Fully Covid-19 Vaccinated.
  
  

Desirable

• Aboriginal and/or Torres Strait Islander
  
  

A copy of the Job Description can be obtained by contacting People Services Team on 1300 420 272 or work@dyhs.org.au

How To Apply

Please apply through SEEK, applications must include:

Current Resume including current contact details; and

Cover letter addressing the selection criteria (2 pages maximum) outlining your suitability for the role.

Please note shortlisting will commence immediately.

Due to the high number of applications, only shortlisted applicants will be contacted.

Derbarl Yerrigan Health Service Aboriginal Corporation is an equal opportunity institution, providing educational and employment opportunities without regard to race, colour, gender, age, or disability.

Derbarl Yerrigan Health Service reserves the right to contact the current or most recent employer and evaluate past employment records of applicants selected for interview.

The organisation reserves the right to re-advertise the position or to delay final selection if it is deemed that applicants for the position do not constitute an adequate applicant pool.

Derbarl Yerrigan Health Service Aboriginal Corporation is committed to a smoke free environment across all buildings, grounds and vehicles.Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative, Customer Service, and Health Care Provider
• IndustriesHospitals and Health Care

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