Front Office Attendant

6 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Job Description

Ready to swap your daily grind for a sea breeze and a smile? Join the team at Ocean Beach Resort, where every day feels like a holiday

What You'll Do

As the friendly face of our resort, you'll be the first to welcome guests to their beachside escape and the last to wish them a fond farewell. Your infectious energy and can-do attitude will make every guest feel right at home from the moment they arrive. Here's a taste of what you'll do:

  • Be the Ultimate Host: Greet guests with a warm smile and a bubbly personality, making check-ins and check-outs a breeze.
  • Create Memorable Moments: Go above and beyond to wow our guests, using your initiative and creativity to ensure their stay is unforgettable.
  • Master the Phones: Answer incoming calls professionally, sharing your knowledge of our accommodation options and resort services.
  • Be a Local Expert: Delight guests with insider tips and info about all the fun and relaxation our resort (and Umina Beach) has to offer.

What You'll Bring

  • A passion for delivering outstanding customer service — you love making people's day
  • A well-presented, friendly, and approachable manner (your smile is your superpower).
  • Drive and enthusiasm to be the best version of yourself, every shift.
  • A team player spirit—supporting your colleagues and guests comes naturally.
  • Sharp problem-solving skills and the ability to juggle multiple tasks at once.
  • Previous experience in Reception, Front Office, Admin, Sales, or other customer-facing roles is a plus.
  • Experience with Park Management systems (Newbook and/or RMS) is a bonus, but not essential—we'll show you the ropes
  • Flexibility to work across a rotating 7-day roster, including public holidays and school holidays.

What's in it for you?

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