Incident Management Clinician

2 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being, encompassing physical, mental, and financial health, TELUS Health is committed to improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

We are seeking a clinician to provide clinical excellence in the delivery of critical incident support through onsite, virtual, or telehealth support to organizations impacted by critical incidents or significant change. The ideal candidate will be skilled in psychological first aid, trauma-informed brief interventions, psycho-education sessions, and individual interventions. This role offers an exciting opportunity to make a meaningful difference to individuals and organizations, with diverse daily experiences.

The successful candidate will have opportunities to work across various sites and modalities, with a primary focus on onsite work.

What We Are Looking For :
  • Qualifications in Psychology or Social Work.
  • Professional registration with the relevant health professional body (AHPRA, AASW).
  • Minimum of three (3) years postgraduate experience.
  • Ability to manage client risk within a trauma-informed framework.
  • A driven individual who enjoys working in a fast-paced, dynamic environment.
  • Excellent customer service skills, with empathy and proactive engagement with stakeholders.
  • Confidence with computer systems is an asset.
What We Are Offering :
  • Hybrid working conditions, allowing work from the office or home when not onsite.
  • Professional development support, including external supervision, peer consultation, internal seminars, and access to clinical development courses.
  • Career progression opportunities into leadership or specialized services.
  • Additional benefits such as wellbeing days, volunteer days, and a generous parental leave policy.
A bit about us

We're a people-focused, customer-first, purpose-driven team that works together daily to innovate and do good. We improve lives through technology solutions and foster a culture of innovation that empowers our team to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices, and all qualified applicants will be considered for employment. We provide accommodations for applicants with disabilities during the recruitment process.

The health and safety of our team, customers, and communities are paramount. Therefore, anyone joining TELUS Health Care Centres must be fully vaccinated against COVID-19.

By applying for this role, you agree that your information will be shared with TELUS Group of Companies' Talent Acquisition team(s) and relevant leaders involved in the selection process.

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