Incident Management Clinician

4 weeks ago

Sydney, New South Wales, Australia LifeWorks Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being, encompassing physical, mental, and financial health, TELUS Health aims to improve health outcomes for consumers, patients, healthcare professionals, employers, and employees.

We are seeking a clinician to provide clinical excellence in delivering critical incident support through onsite, virtual, or telehealth modalities to organizations impacted by critical incidents or significant change. The ideal candidate will be skilled in psychological first aid and trauma-informed brief interventions, including psycho-education sessions and individual interventions. This role offers the opportunity to make a meaningful difference to individuals and organizations, with diverse daily responsibilities.

The successful candidate will have the opportunity to work across various sites and modalities, with a primary focus on onsite support.

What We Are Looking For
  • Qualifications in Psychology or Social Work.
  • Professional registration with relevant health bodies (AHPRA, AASW).
  • Minimum of three (3) years postgraduate experience.
  • Ability to manage client risk within a trauma-informed framework.
  • A proactive, driven individual who thrives in a fast-paced, dynamic environment.
  • Excellent customer service skills, with empathy and proactive engagement with stakeholders.
  • Confidence with computer systems is an asset.
What We Are Offering
  • Hybrid work environment, allowing work from the office or home when not onsite.
  • Professional development support, including external supervision, peer consultation, internal seminars, and access to clinical development courses.
  • Career progression opportunities into leadership roles or other specialist services.
  • Additional benefits such as wellbeing days, volunteer days, and a generous parental leave policy.
About Us

We are a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology and foster a culture that empowers our team to solve complex problems and create meaningful human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices, and all qualified applicants will be considered. We provide accommodations for applicants with disabilities during the recruitment process.

For the safety of our team, customers, and communities, all new hires at TELUS Health Care Centres are required to be fully vaccinated against COVID-19.

By applying, you consent to your information being shared with TELUS Group of Companies' Talent Acquisition team(s) and relevant leaders involved in the selection process.

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