Showroom Consultant

5 days ago

Melbourne, Victoria, Australia MCM House Full time
Overview

At MCM House, we are passionate about creating beautiful, modern furniture that captures the essence of the relaxed, coastal Australian lifestyle. We design timeless pieces with premium textiles and quality craftsmanship. We're looking for a Part-Time Sales Consultant to join our Armadale showroom, in a dynamic, customer-focused environment to contribute to the growth of a leading Australian furniture brand. This is a part-time role that requires weekend availability and a minimum of 3 days per week.

What you'll do
  • Showroom Presentation & Client Engagement: Be the first point of contact for clients, ensuring the showroom is in excellent condition, arriving before your shift to prepare for the day, warmly greeting customers, offering personalised assistance, and guiding them through our collections.
  • Build meaningful relationships with new and existing clients, helping them find the perfect pieces for their homes and delivering service that encourages loyalty and repeat business.
  • Handle the administrative side of the sales process, including processing orders in person, over the phone, and via email; respond promptly to client inquiries in our CRM; log and track client interactions to ensure a smooth sales journey.
  • Contribute to personal and team sales targets, collaborate with colleagues to share feedback and develop strategies, and assist with showroom updates to maintain a clean, organised space that reflects the brand's high standards.
What you'll need
  • A passion for exceptional customer service and an interest in design and furniture.
  • Strong communication and interpersonal skills to engage and build relationships with clients.
  • Proven experience in sales or customer service (retail or furniture preferred).
  • A positive, professional attitude and a strong sense of initiative.
  • Weekend availability and a minimum of 3 days per week.
  • Ability to work in a fast-paced, dynamic, collaborative environment.
  • Keen eye for detail and ability to maintain showroom presentation to MCM House's high standards.
Benefits
  • Career Growth: Opportunities to develop skills and advance within a growing, innovative company.
  • Collaborative Environment: Work with a passionate team that values creativity and results.
  • Industry Networking: Engage with leading professionals in the Architecture & Design community.
  • Employee Discounts: Access to exclusive discounts on our furniture collections.
  • Inclusive Culture: A workplace that celebrates diversity and individuality.
Why join us?

We are committed to providing an environment that fosters growth, creativity, and innovation. Every team member plays an essential role in delivering high standards of service and craftsmanship. We support each other, celebrate successes, and encourage personal development.

How to apply

Please apply by sending your CV and cover letter to

EEO statement

At MCM House, we are committed to diversity and encourage applications from individuals of all backgrounds, regardless of gender, identity, sexual orientation, ethnicity, or disability. We only want to know why you're a great fit for this role, so please avoid including personal details like age, marital status, or photos in your application.


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