Customer Service Manager in Training

2 weeks ago

City of Moreton Bay, Australia Drakes Supermarkets Full time
Overview

Customer Service Manager in Training at Drakes Supermarkets, North Lakes. The successful applicant will receive training with the goal of progressing into a management role, leading and overseeing the day-to-day operations of the customer service department.

What We Offer You
  • 10% staff and family discount across all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
  • In-depth onboarding and career progression opportunities
  • Company funded retail management qualifications and first aid qualifications
  • Vehicle leasing opportunities
About This Opportunity

Our North Lakes store is currently seeking motivated and hard working candidates to join our supermarkets as a customer service manager in training. The successful applicant will be given the necessary training and skills required to eventually progress into a management role, leading and overseeing the day-to-day operations of the customer service department.

Responsibilities / What You'll Demonstrate
  • Significant front end and POS knowledge
  • Unparalleled commitment to customer service
  • Experience in leading and managing teams
  • Accurate team rostering
  • Passion and enthusiasm, with a very "hands on" approach
  • Excellent communication skills
  • Ability to liaise with both team members and management
  • Ordering and cost control expertise
  • Strong leadership and delegation skills
  • Ability to coach, train and performance manage team members
  • Commitment to work health and safety standards
To Succeed Within Our Organisation
  • Display a passion for customer service and express a positive "can do" attitude
  • Problem solve
  • Lead by example
  • Motivate a team
  • Communicate effectively with management, team members, customers and external stakeholders
Seniority level
  • Internship
Employment type
  • Full-time
Job function
  • Other
  • Retail Groceries

Refer to the job posting for details on location and updates. This description retains the original content and context without adding new information.


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