Customer Service Officer

2 weeks ago

City of Moreton Bay, Australia Belgravia Leisure Full time
Overview

Join to apply for the Customer Service Officer role at Belgravia Leisure

QLD, Redcliffe War Memorial Swimming Pool - Redcliffe 4020

Responsibilities
  • Provide excellent customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures
Skills & Attributes
  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Blue card

Additional Highly regarded skills: Lifeguard or Swim Teacher qualifications or desire to obtain. Knowledge of the Aquatic Industry is a benefit, but not essential.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

If you love working with children and families this is the perfect position for you. The position can be busy and fast paced at times. Simply complete the application process by clicking the Apply Now button and we'll be in touch.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Recreational Facilities

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