Customer Service Representative

1 day ago

City of Moreton Bay, Australia beBeeCustomerService Full time $45,000 - $55,000

McDonald's is one of the largest quick service restaurant operators in Australia, proudly known as a household name for over 50 years. We believe our customers are at the heart of everything we do and strive to make every moment count. As an employer of choice, working with us means taking pride in your role and having fun while growing and developing your career in a dynamic and supportive environment.

We are looking for enthusiastic crew members to join our team. We have various positions available, including customer service and food preparation roles. As a 24-hour business, we provide flexible scheduling to accommodate your availability. Working days and hours may be subject to change to meet our operational requirements. Joining our team will give you the opportunity to become part of a welcoming workplace that values equality and diversity.

What can you expect on a day-to-day basis

  • Deliver exceptional customer service.
  • Maintain a clean work environment.
  • Prepare hot, fresh delicious food.
  • Work within a team to deliver the best quality experience for our customers.
  • Comply with our restaurant safety and security standards for a safe working environment.
  • Serve and assist our customers.

Your keys to success:

  • Be well-presented, friendly and organised.
  • Show adaptability to a fast-paced environment and multitasking skills.
  • Demonstrate attention to detail and accuracy.
  • Provide high-level customer service.
  • Communicate clearly and effectively.
  • Be comfortable engaging with people, including customers, suppliers and contractors.
  • Show capability in lifting, shifting and moving items.
  • Demonstrate resilience and adaptability, bouncing back from challenges with a positive mindset.
  • Display strong teamwork skills.
  • Show capability in hearing and responding to various alerts and alarms.
  • A police check may be required if successful (applicants over 18 years only).
  • A valid right to work in Australia is required.

The Benefits

  • Discounted Offers: Enjoy exclusive discounts on our delicious food and drinks.
  • Access to Discounts: Explore savings at popular retailers through our benefits program.
  • Wellbeing Support: Access our health and safety app for support, including free live-chat sessions with registered professionals.
  • Nationally Recognised Qualifications: Receive nationally recognised qualifications at different stages of your career.
  • Global Training: Receive top-notch training that is globally recognised.
  • Flexible Work Hours: Enjoy shifts that fit seamlessly into your life and commitments for a better work-life balance.
  • Diversity and Equal Opportunity: Be part of a diverse workplace that values equality; we are proud to be an equal opportunity employer.
  • Fun and Welcoming Atmosphere: Experience a workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture.

Qualifications

Hospitality and retail experience is not required; we provide extensive training to all of our staff.

If you enjoy working in a fast-paced environment and are eager to jump into a role with a leading brand, APPLY today.

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