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Campaspe Family Practice – Receptionist

4 weeks ago

Melbourne, Victoria, Australia Better Medical Full time

Where's this opportunity?

7/25 Caroline Chisholm Dr, Kyneton VIC 3444, Australia

View Clinic Profile

Interested in the position?

Contact Better Medical People & Culture Team

Email

An opportunity has become available for a Medical Receptionist to join our friendly, supportive and experienced team at Campaspe Family Practice on a Casual basis.

We are a busy practice, located in the heart of Kyneton within the Macedon Ranges, and pride ourselves on offering our patients a range of specialised services close to home.

Daily tasks and responsibilities will include:

  • Excellent customer service – you will be the first point of contact for our patients, in person and on the phone
  • Maintaining confidentiality while managing patient records
  • Processing payments, Medicare, and third-party claims and reconciliations
  • Effective management of patient appointment types
  • General administration and daily office duties
  • Duties as required by Doctors and the Practice Manager

To be successful in this role, you will:

  • Highly motivated with a sound background in customer service.
  • Proficient computer skills are essential with knowledge of medical software including Best Practice being desirable
  • Professional, friendly, confident, and courteous manner
  • Flexibility with work hours – the ability to work rotating Saturdays is required
  • Ability to work under pressure, multi-task, and prioritise
  • Excellent communication skills – written and verbal
  • Strong organisational and problem-solving skills
  • Ability to work in a diverse team and independently
  • High level attention to detail
  • Enthusiasm, willingness, and ability to learn and retain information

Campaspe Family Practice is part of the Better Medical group, a network of 60 clinics across Australia.

To apply for the Casual Medical Receptionist role, please include a current resume and a brief introductory letter outlining your availability across all workdays and addressing why you are seeking a medical receptionist role, your key career achievements, and what you can personally bring to Campaspe Family Practice.

We look forward to welcoming a like-minded team member to our practice.

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