Clinical Lead

4 weeks ago

Sydney, New South Wales, Australia Healthdirect Australia Full time
Clinical Lead - Health Information and Advice Service

Healthdirect Australia is seeking a Clinical Lead for the Health Information and Advice Service (HIAS) in Sydney. As a Clinical Lead, you will provide clinical support across all channels, including telephony, web, and app. You will ensure services are safe, effective, and consumer-focused, and drive continuous improvement and innovation in service delivery while upholding high standards of clinical governance.

Key Responsibilities
  • Provide clinical oversight and expertise across all HIAS channels.
  • Ensure services are based on sound clinical governance principles.
  • Focus on patient safety, quality management, and stakeholder liaison.
  • Identify, evaluate, and analyse risks inherent to HIAS operations.
  • Lead and participate in various work streams, committees, and forums.
  • Drive continuous improvement and innovation in service delivery.
You can contribute through your
  • Health professional background with current AHPRA registration.
  • Extensive clinical practice experience in primary care, secondary care, or population health.
  • In-depth understanding of the Australian health sector, including primary and community care.
  • Proven experience in telehealth service delivery and clinical governance.
  • Effective stakeholder management skills and the ability to engage confidently at all levels.
Why work with us

We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

  • Flexible work arrangements (2 days per week in office, pro-rated for part time employees).
  • 14 weeks company Paid Parental Leave for both parents;
  • Multi-dimensional wellbeing program that is run by our people for our people;
  • Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au

As an Equal Opportunity Employer, we respect and empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job.


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