Account Manager

4 weeks ago

Brisbane, Queensland, Australia Expeditors International of Washington, Inc. Full time

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle, and we make the world go round. Our company delivers solutions to complex global challenges faced by some of the most recognized brands worldwide. At Expeditors, we recruit, train, and retain the very best logistics and technical experts. We promote from within, considering not just this role but future opportunities. Over 50% of our 19,000+ employees have been with us for 5 years or more, thanks to our high retention rate and unique compensation programs. Join Expeditors to grow, thrive, and fulfill your potential.

Job Description

As an Account Manager, you will build strong partnerships between Expeditors and your customer accounts, which include reputable local and global companies. You will develop, maintain, lead, and measure our product and service commitments to meet your portfolio's needs. You will seek opportunities for service enhancement and tactical management improvements, leveraging our diverse network of experts worldwide to increase our share of customer business annually.

Key Responsibilities:

  1. Customer Management: Build and maintain strong relationships within customer organizations to understand their dynamics, decision-making, and strategic alignment, establishing trusted partner status.
  2. Customer Knowledge: Develop expertise on your accounts, including market intelligence, product and service knowledge, customer systems, and supply chain insights.
  3. Business Development: Identify and execute strategic opportunities that align with customer supply chain objectives and Expeditors' initiatives.
  4. Business Intelligence: Use data fluency and business intelligence tools for gathering, analyzing, and reporting information to improve performance.
Qualifications
  • Experience in a customer-facing role, business development, or account management
  • Strong problem-solving, organizational, and interpersonal skills
  • Excellent oral and written communication skills
  • Ability to interpret and present data and analytics
  • Stakeholder management and influence skills at various organizational levels
  • Proficiency in Microsoft Excel and PowerBI (preferred)
Additional Information
  • Health: Supportive health insurance packages
  • Work-Life Balance: Flexible work environment with some work-from-home options
  • Compensation: Unique commissions and bonus programs
  • Development: Opportunities for career and personal growth
  • Stock Purchase: Employee Stock Purchase Plan (ESP)
  • Security: Job stability and financial security
  • Allowances: Car and fuel allowances
  • Recognition: Employee engagement and appreciation initiatives
  • Innovation: Focus on technology and continuous improvement
Job Location
#J-18808-Ljbffr

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