Operations Manager

3 days ago

Geraldton, Western Australia Cummins Asia Pacific Full time
Overview

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what we stand for. We are seeking a self-motivated individual ready to step into a leadership position. The Geraldton Branch offers numerous growth opportunities, including support for the local port with automotive and marine services, as well as extensive gas genset work. Cummins Geraldton also hosts the Gas Engine Training Facility.

The Operations Manager role is a fantastic opportunity to grow the business and lead the service and parts teams. This position is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.

Responsibilities
  • Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
  • Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
  • Responsible for all functions and financial metrics for the branch.
  • Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
  • Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
  • Manages compliance with health, safety, and environmental standards and compliance.
  • Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
  • Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
Skills
  • Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Decision quality - Making good and timely decisions that keep the organization moving forward.
  • Develops talent - Developing people to meet both their career goals and the organization's goals.
  • Drives results - Consistently achieving results, even under tough circumstances.
  • Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Compensation And Benefits
  • Annual Salary commensurate with experience
  • Superannuation
  • Participation in an annual variable compensation (bonus) program
  • Income protection insurance
  • PC software/hardware and a range of vehicles
  • Safety equipment / PPE and uniforms provided and a range of personal and professional benefits
Requirements

The desirable skill set would be a Heavy Duty Automotive Trade or service experience in similar industry.

Job

General Management

Organization

Cummins Inc.

Role Category

On-site

Job Type

Exempt - Experienced

ReqID

2416773

Relocation Package

No


#J-18808-Ljbffr

  • Operations Manager

    2 weeks ago

    Geraldton, Western Australia Cummins Asia Pacific Full time

    OverviewOperations Manager role at Cummins Asia Pacific, based in Geraldton, Western Australia. The role is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.Key ResponsibilitiesManages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the...

  • Operations Manager

    2 weeks ago

    Geraldton, Western Australia Cummins Asia Pacific Full time

    OverviewOperations Manager role at Cummins Asia Pacific, based in Geraldton, Western Australia. The role is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.Key ResponsibilitiesManages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the...

  • Operations Manager

    3 days ago

    Geraldton, Western Australia Cummins Asia Pacific Full time

    OverviewOur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...

  • Operations Manager

    2 weeks ago

    Geraldton, Western Australia Cummins Asia Pacific Full time $90,000 - $120,000 per year

    DescriptionOur culture believes inPOWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our...

  • Operations Administration Manager

    6 days ago

    Geraldton, Western Australia Newhaul Full time $104,000 - $130,878 per year

    Company Description At Newhaul, we pride ourselves on being a leading logistics company committed to excellence, innovation and sustainable practices. We transport iron ore from the Mid-West region to our Geraldton Port facility, ensuring efficiency and reliability every step of the way. Our success is driven by our dedicated team who embody our core values...

  • Operations Administration Manager

    1 week ago

    Geraldton, Western Australia Newhaul Full time $104,000 - $130,878 per year

    Company Description At Newhaul, we pride ourselves on being a leading logistics company committed to excellence, innovation and sustainable practices. We transport iron ore from the Mid-West region to our Geraldton Port facility, ensuring efficiency and reliability every step of the way. Our success is driven by our dedicated team who embody our core values...

  • Quarry Operations Manager

    2 weeks ago

    Geraldton, Western Australia beBeeQuarry Full time $120,000 - $160,000

    Job OpportunityWe are seeking an accomplished professional to lead our quarry operations. This key role involves overseeing all aspects of quarry management, focusing on performance optimization, safety assurance, and customer satisfaction standards.As a leader in Health, Safety, and the Environment, you will be accountable for production planning, quality...

  • Senior Operations Manager

    2 weeks ago

    Geraldton, Western Australia beBeeOperations Full time $102,691 - $143,721

    Job Title: Director Of OperationsThis role is responsible for providing strategic leadership and management of the College's operational systems. Key responsibilities include preparing staffing, rooming, and supervision plans for major assessments, managing staff rosters and duty allocations, overseeing timetable adjustments and room allocations, and...

  • Senior Operations Manager

    2 weeks ago

    Geraldton, Western Australia beBeeLeadership Full time $138,120 - $153,515

    About this RoleAs a seasoned professional, you will lead the operational oversight of the site's daily operations and provide leadership and supervision to staff and young people on campus. The role has delegated responsibility from the Principal to oversee site operations and data management of the Geraldton Flexible School and any outreach services related...

  • Senior Operations Manager

    1 week ago

    Geraldton, Western Australia beBeeLeadership Full time $90,000 - $120,000

    Operations Leadership RoleThe successful candidate will be responsible for leading the operational systems of a progressive educational institution. This role requires strategic leadership and management skills to ensure efficient delivery of teaching, learning, and externally based programs.Main Responsibilities:Operational Management: Prepare staffing,...