Emergency Services Officer

3 weeks ago

Townsville, Queensland, Australia Australian Red Cross Full time
Overview

Emergency Services Officer - Townsville role at Australian Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Red Cross assists individuals and communities before, during and after an emergency or event, to cope with and manage the psychosocial impacts of emergencies.

This Emergency Services Recovery Officer role will be based in North Queensland (Townsville) and will employ a strengths-based community development approach to strengthen community capacity to prepare for, respond to, and recover from emergencies. In this role, you will lead engagement and advocacy activities, and support workshops and training. You will work closely with Local and District Disaster Management Groups, councils, community organisations, and volunteers to build local knowledge, capability, and confidence. You may also play a role in assisting Red Cross Emergency Services during disaster response to address immediate community needs. This dynamic position demands flexibility, adaptability, and a commitment to continuous learning in a fast-paced, evolving environment.

Qualifications
  • Relevant four-year degree with one-year relevant experience or three year degree with two years of relevant experience or lesser formal qualifications with substantial years of relevant experience
  • Prior experience in emergency management, project management or community engagement and/or community development
  • Ability to set priorities, plan and organise own work and that other staff and/or volunteers as required
  • Ability to effectively support communities before, during, or after a disaster
  • Ability to work collaboratively with a diverse range of stakeholders
  • Interpersonal skills, presentation skills and ability to communicate effectively both verbally and in writing
Mandatory Requirements

A clearance to work with children (Blue Card) is requirement for this role

Benefits
  • Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holidayaccommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
  • Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
  • Work/Life Flexibility: You can access flexible working arrangements, paid 'Me' day just for you and a wide range of other paid leave options
  • Career development: Access to ongoing learning, training, and development courses
Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4, salary from $88,090.08

For further queries regarding this opportunity, please contact Alexandra van der Merwe on

Applications close at 11:55pm on 11th September 2025.

Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Training
  • Industries: Non-profit Organizations
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