Retail Security Officers

3 weeks ago

Townsville, Queensland, Australia Trident Services Australia Pty Full time
Overview

Looking for a dynamic role with purpose? Join our Townsville team as a Security Officer and make a real impact every shift.

Role

Security Officers - Townsville Shopping Centre
Looking for a role where no two shifts are the same? Join Trident Services Australia as a Retail Security Officer and help create a safe, welcoming environment for shoppers — while building your career in a supportive, professional team. We're currently hiring casual Security Officers with the opportunity to move into permanent roles.

Responsibilities
  • Provide high-quality customer service and front-line support
  • Identify and manage potential risks proactively
  • Respond to medical and security incidents
  • Accurately report and record incidents
  • Follow emergency protocols and support emergency services
  • Use conflict resolution and de-escalation techniques effectively
Requirements
  • Current QLD Security Licence with Crowd Control function
  • Valid First Aid & CPR certificates
  • Strong communication and interpersonal skills
  • A customer-first attitude
  • Flexibility to work a rotating 24/7 roster
  • High personal integrity and grooming standards
  • Experience in regulated environments (desirable)
What we offer
  • Full professional uniform provided
  • On-site training and ongoing development
  • Supportive, inclusive team environment
  • Opportunities for long-term, stable employment

Trident Services Australia is a national leader in integrated service delivery, specializing in cleaning and security solutions across retail centers and airports. We are proud to deliver high-quality and client-focused security services at Townsville Shopping Centre.

Trident is an equal opportunity employer and actively encourages applications from Aboriginal and Torres Strait Islander candidates.

Ready to join a respected and professional security team?

Apply now — we'd love to hear from you. Apply For Job


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