Key Account Manager

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Are you looking for a fantastic opportunity with a leading Global brand - IMI Norgren?

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We employ over 10,000 people in 50 countries, with major operating footprints in Continental Europe, Americas, United Kingdom and Asia Pacific.

IMI Australasia comprises a head office in Melbourne, Australia and decentralized sales and distribution operation with branches in major cities and regional centers in Australia & New Zealand.

About the Role:

Based in Adelaide, and reporting to our experienced Senior Key Account Manager (SKAM), this exciting and highly autonomous opportunity will develop and maintain existing relationships and as well as working on opportunities to expand our market share and strategic growth areas.

Whilst you will be part of a small SA Team, you will be supported and aligned with the wider IMI Southern Team including the Melbourne Head Office. Domestic travel will be required with the possibility of international travel for training and other global events.

Key Duties and Responsibilities:

Proactively assess and validate customer needs, identifying and pursuing new business opportunities.

Build and maintain strategic relationships with key customer accounts, including Distributors, Resellers, OEMs, and End Users.

Maintain a CRM database with visit/call notes and contribute to ongoing sales and budget reviews.

Prepare customer proposals and quotations in accordance with company policies.

Monitor customer, competitor, and market activities to provide current market intelligence.

Take ownership of customer Net Promoter Score (NPS) and actively participate in the NPS process.

Attend product/sales development training programs and contribute to promotional activities.

About you:

Strong mechanical aptitude and / or technical background preferably working in industries specializing in BMS / PLC / Hydraulic / Pneumatic equipment including application and system design.

Proven success in technical, solution-based key account management.

Commercially astute with demonstrated experience in delivering customer-focused solutions.

Highly goal-oriented, assertive, and a hands-on problem solver comfortable with remote working conditions.

Familiarity with CRM tools (e.g., Salesforce) preferred.

Actively contribute to building a positive culture.

Competitive salary with attractive bonus scheme $$

Car Allowance / Company Vehicle

Access to Perkbox (all in one employee benefits and rewards program with access to perks, discounts and benefits)

Access to discounted Corporate Health Insurance

Access to Novated leasing

A day off for your Birthday

A day to volunteer within your local community.

A Global company with career progression & upskilling opportunities - access to IMI Learn - global learning platform.

Inclusive & diverse culture

Employee Assistance Program

If you're interested in joining a growing business with trusted and high-quality product - apply via the link below

Salary match Number of applicants Skills match

Your application will include the following questions:How many years' experience do you have as a key account manager? Do you have experience in a sales role? Which of the following statements best describes your right to work in Australia? Are you available to travel for this role when required? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Do you have experience in a role which requires relationship management experience? Do you have a current Australian driver's licence? Which of the following Microsoft Office products are you experienced with?

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