Quality Control Manager

4 weeks ago

Melbourne, Victoria, Australia Repair Hub Full time
Quality Control Manager - Collision Repair

WHO WE ARE

Repairhub is Australia's leading network of national automotive repair centres. We are an award-winning employer with 23 sites around Australia in Sydney, Melbourne, Brisbane and Canberra. We're pleased to host a fantastic workforce of 600 team members who thrive to deliver quality vehicle repairs for thousands of happy customers around Australia each year.

WORKING AT REPAIRHUB

Our high employee engagement scores tell us that our teams love working at Repairhub and we think you will too We provide our employees with:

  • Stability: We're in this for the long game, and we like to offer our people the same stability and job security.
  • Work life balance: At Repairhub, we have the "3 o'clock knock off", where all technicians finish at 3pm EVERYDAY.
  • Progression: We are a growing business and opportunities are ongoing for training and career development.
  • Events and Appreciation: We thank our employees with social events, weekly team lunches, monthly BBQ's, annual awards and other perks.
  • Insurance Discounts: Being part of Repairhub means you will enjoy exclusive access to a range of lucrative insurance discounts with NRMA and RACV. This includes member discounts on other products and services including car, insurance, movie tickets, theme parks, retail, accommodation and more
  • Wellbeing: We provide our employees with an additional day of annual leave day for wellness. We also extend our Employee Assistance Program that provides access to free, confidential and professional counselling (plus financial, legal and nutritional coaching) for our team and their immediate families.
  • Paid Parental Leave: We pay 14 weeks primary and 3 weeks secondary parental leave to support new parents.

ABOUT THE ROLE

Our Richmond team are currently recruiting a Quality Performance Manager, responsible for leading our reassembly and detailing team to deliver high-quality vehicle repairs and deliver exceptional customer service. You'll oversee quality inspections post-repair and paint, ensure all work meets Repairhub standards, and manage final quality checks before customer handover.

Key responsibilities include:

  • Leading and motivating the team to drive performance and quality outcomes
  • Conducting detailed quality inspections and final handovers
  • Managing rework and rectification processes to achieve customer satisfaction

We're looking for someone who values teamwork, quality, and customer experience, and who thrives in a fast-paced, high-performance environment.

WHAT YOU WILL NEED

  • Previous experience in a similar site leadership position will be beneficial but not essential.
  • Experience within the Collision repair industry is essential, with Trade qualification in either Panel Beating or Spray Painting highly advantageous.
  • Driver's Licence
  • Appropriate Australian working rights

As a valued member of our team, you'll be rewarded with a competitive salary package, exciting opportunities for career growth and work in a supportive team environment.

GOT QUESTIONS?
Email careers@repair-hub.com.au or call the recruitment team on 0448 448 122. All applications are treated confidentially, so please do not hesitate to contact us today.


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