CX Team Leader

OverviewRole: CX Team LeaderCompany: Rhino-RackLocation: Eastern Creek, NSWJoin Rhino-Rack, a global adventure brand on the rise. As our Customer Experience Team Leader, you will shape service delivery, lead a passionate team, and drive a customer-centric culture.Why Rhino-Rack?Hybrid work optionsStaff discounts on top-tier gearFree onsite parkingMake Space...

CX Channel LeaderAbout This RoleWe are seeking a seasoned CX leader to develop a regional strategy that includes managing focus partners, recruiting new partners, and growing indirect sales revenue.This role involves building business plans with focus partners and growth partners to drive adoption of our CX portfolio.The successful candidate will execute...

Build customer experience strategy for leading clients- CRM, Customer Journey Mapping and data expertise- 2 years' agency, consulting or client side experienceExciting CX Planning role working with one of Australia's leading creative technology agencies.Working with some of Australia's most loved brands in a dedicated Experience Team you'll develop...

**A new adventure awaits**How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you?At Zurich we're on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the...

We are currently seeking a highly skilled Cx Operations Expert to join our Cx Ops & Futures team.This role will play a pivotal part in the day-to-day running of our Cx activities, streamlining workflows, managing intake, and supporting delivery coordination.Main Responsibilities:Coordinate and support Cx research and design initiatives within product...

Oversee all customer touchpoints and communications- Work closely with the CX Director to develop customer strategies- At least two years experience in a senior Customer Service or CX role is essentialYou'll be an integral part of a large automotive retail company with a true commitment to superior customer service running through the organisation. As...

OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

**Let's **talk about the teamJoin a new and emerging Experience Insights function (under Customer Experience) as a CX Researcher (Consumer Insights). In this role, you will lead our efforts to better understand our consumers' needs, represent the VOC to the business and own VOC consumer reporting and scorecards.**Let's **talk about the role**P **roduct Team...

Shape the Future of Customer Experience with Probe CXAt Probe CX, we don't just participate in the industry—we're leading it.As the largest BPO in the Southern Hemisphere, we're on a mission to redefine customer experience through digital innovation. With the BPO/CX sector set to grow by 10% year on year until 2035, there's never been a better time to join...