CX Team Leader

OverviewRole: CX Team LeaderCompany: Rhino-RackLocation: Eastern Creek, NSWJoin Rhino-Rack, a global adventure brand on the rise. As our Customer Experience Team Leader, you will shape service delivery, lead a passionate team, and drive a customer-centric culture.Why Rhino-Rack?Hybrid work optionsStaff discounts on top-tier gearFree onsite parkingMake Space...

Oversee all customer touchpoints and communications- Work closely with the CX Director to develop customer strategies- At least two years experience in a senior Customer Service or CX role is essentialYou'll be an integral part of a large automotive retail company with a true commitment to superior customer service running through the organisation. As...

OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

**Let's **talk about the teamJoin a new and emerging Experience Insights function (under Customer Experience) as a CX Researcher (Consumer Insights). In this role, you will lead our efforts to better understand our consumers' needs, represent the VOC to the business and own VOC consumer reporting and scorecards.**Let's **talk about the role**P **roduct Team...

Join Us to Shape Exceptional ExperiencesLet's talk about the TeamThe CX Ops & Futures team is how we make great experience design possible at scale. We're a small, high-impact group with two connected areas of focus:CX Ops supports the day-to-day systems, tools, and processes that help design and research run smoothly.CX Futures explores what's next, helping...

Join Us to Shape Exceptional ExperiencesLet's talk about the TeamThe CX Ops & Futures team is how we make great experience design possible at scale. We're a small, high-impact group with two connected areas of focus:CX Ops supports the day-to-day systems, tools, and processes that help design and research run smoothly.CX Futures explores what's next, helping...

Shape the Future of Customer Experience with Probe CXAt Probe CX, we don't just participate in the industry—we're leading it.As the largest BPO in the Southern Hemisphere, we're on a mission to redefine customer experience through digital innovation. With the BPO/CX sector set to grow by 10% year on year until 2035, there's never been a better time to join...

Salt Search has partnered with a globally recognised and award-winning company at the forefront of a digital transformation, offering innovative financial & fintech solutions. This is a unique role established for their organisation where you will be part of supporting the marketing and CX teams by enhancing the customer journey and forming customer...

**Overview**- The purpose of the CX Analyst is to increase the speed of insights by managing ongoing research operations and supporting the research needs of the Experience team, as well as Transformation more broadly. The CX Analyst will develop and optimise systems for the collection and dissemination of customer experience research data, including...