Channel CX Expert

3 days ago

Sydney, New South Wales, Australia beBeeCxLeader Full time $120,000 - $157,500
CX Channel Leader

About This Role

  • We are seeking a seasoned CX leader to develop a regional strategy that includes managing focus partners, recruiting new partners, and growing indirect sales revenue.
  • This role involves building business plans with focus partners and growth partners to drive adoption of our CX portfolio.
  • The successful candidate will execute sales training, provide marketing support, track sales pipeline, and bookings against quota and other metrics.
  • They will also work closely with current and new Partners to capture and leverage existing contracts for our CX platform.

Key Responsibilities:

  • Develop Regional Strategy for Focus Partners, New Partners, and Indirect Sales Revenue Growth
  • Build Business Plans with Focus Partners and Growth Partners to Drive Adoption of Our CX Portfolio
  • Execute Sales Training, Provide Marketing Support, Track Sales Pipeline and Bookings Against Quota
  • Work Closely with Current and New Partners to Capture and Leverage Existing Contracts for Our CX Platform

Requirements:

  • 5+ Years of Experience in Creating Channels for Customer Experience (CX) or Cloud Contact Center Software Industry
  • Proven SaaS Business & Sales Experience
  • Deep Knowledge of Contact Center Software Industry Product Features
  • Excellent Communication and Presentation Skills to Create Engaging Messaging, Training Material, and Supporting Resources
  • Experience Leading Others with Product/Services Training; Best Practices; Demo and Sales Guides; Learning and Training Materials
  • Aptitude to Work Within Various Mediums to Coach & Develop Partner Sellers

Preferred Requirements:

  • 5+ Years of Technical Sales/Business Development Experience in Cloud Contact Center (CCaaS)

About Us:

We value diversity and inclusion. We strive to create an environment where every employee feels welcome, respected, and supported. Our commitment to equality and fairness is reflected in our hiring practices, benefits, and policies.

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