Cx Planner

3 days ago

Sydney, New South Wales, Australia Sarah Cockell Consulting Full time

Build customer experience strategy for leading clients
- CRM, Customer Journey Mapping and data expertise
- 2 years' agency, consulting or client side experience

Exciting CX Planning role working with one of Australia's leading creative technology agencies.

Working with some of Australia's most loved brands in a dedicated Experience Team you'll develop sophisticated CRM and Customer Experience strategies that will help enhance and optimise the way customers interact with brands. You'll generate insights from consumer data, conduct client workshops, map customer journeys and develop strategic direction programs of work and creative briefs. Working closely with other teams in the agency including UX, Data, Creative and Media teams, you'll ensure all work reflects the best of CX planning and optimises every customer touchpoint. You'll also support your team across new business pitches.

To succeed in this role you will have at least 2 years' experience in a customer experience role ideally with a focus on journey mapping, either in an agency, in-house or consulting role. You'll need to have a strong understanding of CRM strategy and direct response advertising. You also have strong aptitude with data and can work closely with data to uncover valuable insights, write data briefs and work across data led initiatives. Most importantly you'll be innately curious, passionate about customer experience and be able to work with a diverse range of internal and external stakeholders.

This is a highly-awarded agency, part of a global network with access to incredible resources and talent. They are well-known for a great culture, with lots of perks and training opportunities. Your team will comprise some of the best CX thinkers and data specialists in the industry.

This is brilliant chance to take the next step in your CX career in a respected, dynamic creative environment

  • Cx Operations Specialist

    3 days ago

    Sydney, New South Wales, Australia Resmed Full time

    Join or sign in to find your next jobJoin to apply for the CX Operations Specialist role at Resmed2 days ago Be among the first 25 applicantsJoin to apply for the CX Operations Specialist role at ResmedGet AI-powered advice on this job and more exclusive features.Join Us to Shape Exceptional ExperiencesLet's Talk About The TeamThe CX Ops & Futures team is...

  • CX Operations Specialist

    7 days ago

    Sydney, New South Wales, Australia Resmed Full time

    Join or sign in to find your next jobJoin to apply for the CX Operations Specialist role at Resmed2 days ago Be among the first 25 applicantsJoin to apply for the CX Operations Specialist role at ResmedGet AI-powered advice on this job and more exclusive features.Join Us to Shape Exceptional ExperiencesLet's Talk About The TeamThe CX Ops & Futures team is...

  • CX Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia Resmed Full time

    Join or sign in to find your next jobJoin to apply for the CX Operations Specialist role at Resmed2 days ago Be among the first 25 applicantsJoin to apply for the CX Operations Specialist role at ResmedGet AI-powered advice on this job and more exclusive features.Join Us to Shape Exceptional ExperiencesLet's Talk About The TeamThe CX Ops & Futures team is...

  • Executive Media Strategist

    5 days ago

    Sydney, New South Wales, Australia beBeeStrategist Full time $180,000 - $200,000

    Role OverviewDrive business growth by cultivating strategic thinking within media planning and guiding planners to develop consumer-centric campaigns across channels.Key Responsibilities:Develop strategic excellence and craft compelling communications.Contribute to thought leadership initiatives, including industry insights.Build client relationships and...

  • Strategic Director Opportunity

    7 days ago

    Sydney, New South Wales, Australia beBeeCreative Full time $150,000

    About the RoleWe are seeking a highly skilled and experienced Strategic Visionary to join our team.This senior-level position is centered around elevating strategic imagination within media planning, guiding planners, and shaping consumer-centric thinking across channels.The successful candidate will bring senior-level media strategy experience, ideally with...

  • Visionary Media Strategist

    3 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $120,000 - $170,000

    Unlocking Growth OpportunitiesA Dynamic Team with a Purposeful ApproachOur vision is to create new perspectives through innovative media, believing marketing is a powerful investment that builds and grows brands and increases business profitability.We pride ourselves on delivering return on investment, imagination, and insight. Central to our strategy is the...

  • Visionary Strategist

    3 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $120,000 - $170,000

    Unlocking Strategic OpportunitiesWe are a team driven to create new perspectives through modern media, believing marketing is a powerful investment that builds and grows brands and increases business profitability.We pride ourselves on delivering return on investment, imagination, and insight. Central to our vision is the knowledge that we are only as good...

  • Visionary Leader for Strategic Growth

    13 hours ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $150,000 - $170,000

    Director of Strategic VisionWe are seeking a highly skilled Director of Strategic Vision to elevate our client-focused approach at Zenith USA.This key role involves working closely with the Sydney Head of Strategy to guide media planners and drive consumer-centric thinking across channels.The ideal candidate will possess senior-level media strategy...

  • Executive Assistant

    2 days ago

    Sydney, New South Wales, Australia Hamilton Locke Full time

    **Executive Assistant****About us**Hamilton Locke, Australia's fastest growing law firm, is evolving the traditional approach to corporate and commercial legal services. We are constantly removing the layers of bureaucracy, reacting quickly to change, providing exceptional service, and finding creative solutions to deliver smart advice.We have offices in...

  • Allocation & Replenishment Analyst - Nude Lucy

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Allocation & Replenishment Analyst - Nude Lucy role at Accent Group Limited1 day ago Be among the first 25 applicantsJoin to apply for the Allocation & Replenishment Analyst - Nude Lucy role at Accent Group LimitedNude Lucy is a leading Australian fashion brand that prides itself on cultivating timeless & premium wardrobe essentials...