Desktop and Network support FE- Melbourne

4 weeks ago

Melbourne, Victoria, Australia EIL Global Full time
Desktop and Network Support FE - Melbourne

Join us to apply for the Desktop and Network Support Field Engineer - Melbourne role at EIL Global.

Location: Melbourne, Victoria, Australia

Experience: Up to 6 years

Employment Type: Contract

Company Overview

EIL Global IT Solutions and Services Pvt Ltd is a leading IT service provider headquartered in Adelaide, Australia, with offices across Asia Pacific and EMEA regions. We specialize in desktops, servers, networks, and data center solutions, supporting digital transformation with professional and managed IT services, including AIOPS, AI automation, and Blockchain solutions.

Job Responsibilities
  • Provide onsite and remote support to clients, troubleshooting and resolving technical issues promptly.
  • Conduct routine maintenance and upgrades on desktops, servers, and network infrastructure.
  • Collaborate with clients to understand their IT requirements and deliver tailored solutions.
  • Manage and support the implementation of new technologies within client infrastructures.
  • Document system performance and provide recommendations for improvements.
  • Coordinate with teams to ensure comprehensive IT service delivery.
  • Stay updated with industry trends to provide innovative support.
  • Ensure compliance of IT equipment and software with standards.
Required Skills and Qualifications
  • Proficiency with mobile device management.
  • Strong knowledge of Active Directory.
  • Understanding of Windows OS and troubleshooting skills.
  • Experience with Office 365 deployment and management.
  • Network configuration and connectivity troubleshooting.
  • Advanced troubleshooting skills for desktop and network issues.
  • Experience with SCCM for device and application management.
  • Expertise in Imaging: creating and deploying system images.
Application Process

Please send your updated CV to della.joseph@eilglobal.com.

Additional Details
  • Seniority level: Mid-Senior level
  • Job function: Information Technology
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